Sulzer is a leading engineering company with a proud heritage of innovation. We're looking for a high-impact Key Account Manager to take ownership of one of our most significant long-term utility partnerships – a major regional water provider serving millions of customers across the North West of England. This is a commercially critical role where you will own the account strategy end-to-end—driving growth across capital projects (pump packages and related equipment) and aftermarket services, while shaping the future of a well-established, high-value relationship. Own the P&L and growth strategy for a utility account, with clear accountability for revenue and margin performanceDrive the narrative with the customer—positioning us as a trusted, strategic partner across both capital investment and lifecycle servicesLead and coordinate a multi-disciplinary account team, ensuring alignment across sales, service, engineering and deliveryBuild and deepen senior stakeholder relationships, influencing decision-making at operational and strategic levelsDevelop and execute a long-term account development plan, aligned to the customer's AMP cycles and investment prioritiesProvide accurate forecasting, pipeline management and reportingAct as the voice of the customer internally, ensuring continuous improvement and delivery excellenceWhat We're Looking ForWhilst this is a remote role, we have a preference for candidates based in the North West of England. Regular customer visits and face-to-face engagement are essential to building relationships, providing effective support, and maintaining a strong presence across the region. Proven experience in a Key Account Management or Strategic Account role within engineering, industrial or utilities environmentsStrong commercial acumen with experience owning revenue targets and driving growthBackground in pumps, rotating equipment, or fluid handling systems is highly desirable. Alternatively, direct experience working closely with a UK -based water utility provider is a strong advantageDemonstrated ability to build and manage high-value, long-term customer relationshipsExperience leading or influencing cross-functional teams without direct line managementConfident communicator, capable of engaging at both technical and executive levelsStrategic mindset with the ability to translate customer needs into tangible commercial outcomesWhat we offer youA fully remote home based role with travel across regions. A competitive basic salaryAnnual personal bonus scheme based on company and personal performancePrivate Medical Insurance33 days annual leave. Defined pension contributions. Access to Medicash helping you cover everyday health costs like dental optical and physiotherapy plus a range of wellbeing perks. Confidential support via Employee Assistance Programmes. Access to discounts on shopping entertainment lifestyle plus opportunity to apply for Costco membership. Discounted personal car leasing for you your family and friends. Long Service Awards celebrating your commitment. Continuous learning opportunities through Sulzer Learning Pathways. As a Silver Award holder of the MoD Defence Employer Recognition Scheme, we welcome and support veterans, reservists and Cadet Adult Volunteers with policies for training, camps and deployment, plus a growing internal military network.#BromboroughType: Full time
Account Manager / Sales Account Manager in Liverpool employer: Sulzer
At Sulzer GT Aero, we pride ourselves on being an excellent employer, offering a collaborative work culture that fosters innovation and teamwork. Located in the scenic Netherley near Stonehaven, our facility provides employees with opportunities for professional growth and development, alongside competitive benefits that support work-life balance. Join us to be part of a dedicated team where your contributions directly impact the success of our gas turbine projects.
