At a Glance
- Tasks: Lead and manage our Ipswich and Southampton Service Centres, driving operational excellence and safety.
- Company: Join Sulzer, a leading engineering company with a focus on innovation and sustainability.
- Benefits: Enjoy a competitive salary, annual bonus, private medical insurance, and 33 days annual leave.
- Other info: We value diversity and offer continuous learning opportunities for career growth.
- Why this job: Shape the future of UK operations while making a real impact in the engineering sector.
- Qualifications: Proven leadership experience in an operational environment, ideally in industrial engineering.
The predicted salary is between 60000 - 70000 € per year.
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About the role
We are looking for a Service Centre Manager to lead our Ipswich and Southampton Service Centres. This is a pivotal, multi-site leadership role shaping the future of our UK operations, combining strategic oversight, operational excellence, and cultural transformation.
Our Southampton and Ipswich sites bring together skilled specialists delivering overhaul, repair, and upgrade services for pumps, turbines, compressors, and other rotating machinery. Working with major global energy companies, utilities, and industrial operators, we’re focused on reliability, innovation, and customer success.
Your main tasks and responsibilities:
- Own the P&L for both the Southampton and Ipswich Service Centres, delivering expected returns while maintaining exceptional safety and customer satisfaction.
- Lead and role model strong health and safety behaviours, embedding a positive, proactive safety culture across both locations.
- Develop a future‐ready organisation, ensuring capability, workforce planning, and talent management are effectively aligned across the two sites.
- Execute business growth plans, identifying and realising market and product opportunities while effectively managing risk.
- Build, coach, and develop high‐performing management teams at both sites, ensuring consistency in standards, behaviours, and operational practices.
- Monitor, analyse, and report on performance, using key metrics to drive accountability and continuous improvement.
- Collaborate closely with Sales and Commercial teams to align operational capacity with customer requirements (SIOP).
- Embed compliance and operational excellence, ensuring both sites consistently follow best practices.
- Communicate strategy, progress, and results clearly, both within and across the wider regional operations organisation.
To succeed in this role, you will need:
- Proven experience leading people in an operational environment, ideally across multiple sites in an Industrial Engineering environment.
- Experience in business management, P&L ownership, and aftermarket or service-based environments.
- A track record of driving transformation, growth, or organisational change.
- Strong understanding of health, safety, and environmental requirements.
- LEAN/Continuous Improvement experience (desirable).
- NEBOSH qualification (desirable).
What we offer you
- A competitive basic salary.
- An annual bonus based on a combination of company performance and your individual contribution.
- Private Medical Insurance.
- Car / Car Allowance.
- 33 days annual leave.
- Defined pension contributions.
- Confidential support via Employee Assistance Programmes.
- Discounted personal car leasing for you, your family, and friends.
- Long Service Awards celebrating your commitment.
- Continuous learning opportunities through Sulzer Learning Pathways.
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
Service Centre Manager - Ipswich & Southampton employer: Sulzer
Sulzer is an exceptional employer, offering a dynamic work environment in Ipswich and Southampton where innovation meets operational excellence. With a strong focus on employee growth through continuous learning opportunities and a commitment to health and safety, we foster a culture that values diversity and inclusion. Our competitive benefits package, including private medical insurance and generous annual leave, ensures that our team members are well-supported as they lead the future of our service centres.
StudySmarter Expert Advice🤫
We think this is how you could land Service Centre Manager - Ipswich & Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sulzer, especially those in similar roles. A friendly chat can give us insider info on the company culture and what they really value in a Service Centre Manager.
✨Tip Number 2
Prepare for the interview by diving deep into the company's values and recent projects. We want to show that we’re not just interested in the role but also passionate about Sulzer's mission of innovation and sustainability.
✨Tip Number 3
Practice our leadership stories! Think of specific examples where we've led teams, driven transformation, or improved safety standards. This will help us demonstrate our fit for the multi-site leadership aspect of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the Sulzer team and contributing to their success.
We think you need these skills to ace Service Centre Manager - Ipswich & Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Service Centre Manager role. Highlight your leadership experience, especially in operational environments, and any relevant achievements in P&L ownership.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Ipswich and Southampton Service Centres. Share specific examples of how you've driven transformation and growth in previous roles.
Showcase Your Safety Commitment:Since health and safety are crucial in this role, make sure to mention any relevant qualifications or experiences you have. Talk about how you've embedded a positive safety culture in past positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sulzer
✨Know Your Numbers
As a Service Centre Manager, you'll be responsible for the P&L of both sites. Brush up on your financial metrics and be ready to discuss how you've managed budgets in the past. This shows you understand the business side of operations.
✨Safety First
Health and safety is a big deal in this role. Be prepared to talk about your experience in promoting a safety culture. Share specific examples of how you've implemented safety protocols or improved safety standards in previous positions.
✨Showcase Your Leadership Style
You'll need to build and coach high-performing teams. Think about your leadership style and be ready to share how you've developed talent in the past. Highlight any successful team transformations you've led.
✨Align with Company Values
Sulzer values innovation and customer success. Research their recent projects or initiatives and be ready to discuss how your vision aligns with theirs. This shows you're not just looking for a job, but are genuinely interested in contributing to their mission.
