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- Tasks: Lead and transform our Service Centres in Ipswich and Southampton, driving operational excellence.
- Company: Join a leading company in the energy sector focused on innovation and customer success.
- Benefits: Enjoy a competitive salary, annual bonus, private medical insurance, and 33 days of annual leave.
- Other info: Embrace continuous learning and be part of a diverse, inclusive workforce.
- Why this job: Shape the future of operations while making a real impact in a dynamic environment.
- Qualifications: Proven leadership experience in an operational setting, ideally across multiple sites.
The predicted salary is between 60000 - 75000 £ per year.
We are looking for a Service Centre Manager to lead our Ipswich and Southampton Service Centres. This is a pivotal, multi-site leadership role shaping the future of our UK operations, combining strategic oversight, operational excellence, and cultural transformation. Our Southampton and Ipswich sites bring together skilled specialists delivering overhaul, repair, and upgrade services for pumps, turbines, compressors, and other rotating machinery. Working with major global energy companies, utilities, and industrial operators, we’re focused on reliability, innovation, and customer success.
Responsibilities
- Own the P&L for both the Southampton and Ipswich Service Centres, delivering expected returns while maintaining exceptional safety and customer satisfaction.
- Lead and role‑model strong health and safety behaviours, embedding a positive, proactive safety culture across both locations.
- Develop a future‑ready organisation, ensuring capability, workforce planning, and talent management are effectively aligned across the two sites.
- Execute business growth plans, identifying and realising market and product opportunities while effectively managing risk.
- Build, coach, and develop high‑performing management teams at both sites, ensuring consistency in standards, behaviours, and operational practices.
- Monitor, analyse, and report on performance, using key metrics to drive accountability and continuous improvement.
- Collaborate closely with Sales and Commercial teams to align operational capacity with customer requirements (SIOP).
- Embed compliance and operational excellence, ensuring both sites consistently follow best practices.
- Communicate strategy, progress, and results clearly, both within and across the wider regional operations organisation.
Qualifications
- Proven experience leading people in an operational environment, ideally across multiple sites in an Industrial Engineering environment.
- Experience in business management, P&L ownership, and aftermarket or service-based environments.
- A track record of driving transformation, growth, or organisational change.
- Strong understanding of health, safety, and environmental requirements.
- LEAN/Continuous Improvement experience (desirable).
- NEBOSH qualification (desirable).
Benefits
- A competitive basic salary
- An annual bonus based on a combination of company performance and your individual contribution
- Private Medical Insurance
- Car / Car Allowance
- 33 days annual leave
- Defined pension contributions
- Confidential support via Employee Assistance Programmes
- Discounted personal car leasing for you, your family, and friends
- Long Service Awards celebrating your commitment
- Continuous learning opportunities through Sulzer Learning Pathways
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
Service Centre Manager in Ipswich employer: Sulzer
Contact Detail:
Sulzer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Centre Manager in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at or know about the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want you to show that you’re not just another candidate but someone who genuinely cares about their mission and can contribute to their success.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you’ve led teams or driven change. We want you to demonstrate how your experience aligns with the role of Service Centre Manager and how you can make an impact.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Service Centre Manager in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Service Centre Manager role. Highlight your leadership experience, especially in multi-site operations, and don’t forget to mention any P&L ownership you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've driven transformation and growth in previous positions.
Showcase Your Safety Commitment: Since health and safety are key in this role, make sure to include any relevant qualifications or experiences that demonstrate your commitment to creating a positive safety culture. We want to see your proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sulzer
✨Know Your Numbers
As a Service Centre Manager, you'll be responsible for the P&L of both sites. Make sure you come prepared with an understanding of financial metrics and how they relate to operational success. Brush up on your ability to discuss past experiences where you've driven profitability or managed budgets.
✨Safety First
Health and safety is a big deal in this role. Be ready to talk about how you've embedded a safety culture in previous positions. Share specific examples of initiatives you've led or participated in that improved safety standards and employee engagement.
✨Showcase Your Leadership Style
This position requires strong leadership across multiple sites. Think about your management style and how you've built high-performing teams in the past. Prepare to discuss how you coach and develop talent, ensuring consistency in standards and behaviours.
✨Align with Business Growth
Understanding market opportunities is key. Research the company’s current market position and be ready to discuss how you would identify and realise growth opportunities. Bring ideas on how to align operational capacity with customer requirements, showing that you can think strategically.