Overview
In this role you own a major utility account, leading end-to-end strategy to grow revenue across capital projects and lifecycle services. You will coordinate a cross-functional team and deepen senior-level relationships to position Sulzer as a trusted partner. You’ll align the account plan with AMP cycles and investment priorities, delivering accurate forecasts and continuous improvement. This role offers remote work with regional travel, a clear impact on a high-value customer, and opportunities to shape long-term partnerships.
Pay / Benefits
- remote work
- private medical insurance
- 33 days annual leave
- pension contributions
- Employee Assistance Program
- Sulzer Learning Pathways
Responsibilities
- Own the P&L and growth strategy for a utility account with revenue and margin accountability
- Drive Sulzer's narrative with the customer as a strategic partner across capital and lifecycle services
- Lead and coordinate a multidisciplinary account team (sales, service, engineering, delivery)
- Build and deepen senior stakeholder relationships influencing operational and strategic decisions
- Develop and execute a long-term account development plan aligned to AMP cycles
- Provide accurate forecasting, pipeline management and reporting
- Act as the voice of the customer to drive continuous improvement and delivery excellence
Key requirements
- Proven experience in Key Account Management or Strategic Account roles within engineering, industrial, or utilities environments
- Strong commercial acumen with experience meeting revenue targets and driving growth
- Desirable background in pumps, rotating equipment, or fluid handling systems; or direct experience with a UK-based water utility provider
- Proven ability to build and manage high-value, long-term customer relationships
- Experience leading or influencing cross-functional teams without direct line management
- Confident communicator capable of engaging at technical and executive levels
- Strategic mindset translating customer needs into commercial outcomes
- Relationship-building
- Strategic thinking
- Clear communication
- Pumps / rotating equipment / fluid handling systems
- Account management and revenue forecasting
- Cross-functional coordination and stakeholder engagement
Key Account Manager - Municipal Water in Bromborough employer: Sulzer
At Sulzer GT Aero, we pride ourselves on being an excellent employer, offering a collaborative work culture that fosters innovation and teamwork. Located in the scenic Netherley near Stonehaven, our facility provides employees with opportunities for professional growth and development, alongside competitive benefits that support work-life balance. Join us to be part of a dedicated team where your contributions directly impact the success of our gas turbine projects.
