Account Support Manager

Account Support Manager

Full-Time 40500 - 49500 £ / year (est.) On-site
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At a Glance

  • Tasks: Build relationships with customers and drive revenue growth in Scotland's engineering sector.
  • Company: Join Sulzer, a leading engineering company known for innovation and sustainability.
  • Benefits: Competitive salary, annual bonuses, 33 days leave, and health perks.
  • Other info: Opportunities for continuous learning and career growth in a diverse environment.
  • Why this job: Make a real impact by helping industries improve reliability and performance.
  • Qualifications: Experience in account management or technical sales within engineering.

The predicted salary is between 40500 - 49500 £ per year.

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

Are you ready to take your career to the next level with a world-leading engineering company? At Sulzer, we operate through a network of advanced service centres across the UK and more than 100 service locations globally, delivering industry-leading solutions for the maintenance, repair, refurbishment and upgrade of rotating equipment. Our expertise spans pumps, turbines, compressors, motors and generators, supporting both Sulzer and third-party equipment throughout its lifecycle.

As part of our continued growth strategy, we are looking for an Account Support Manager to drive revenue growth across our existing customer base in Scotland while identifying new and diverse opportunities to expand our Rotating Equipment Services offering. This is a highly visible commercial role where relationship management, business development and technical credibility come together to deliver long-term success.

You will work closely with customers across key industries, helping them improve reliability, reduce downtime and maximise the performance of their critical assets, whilst positioning Sulzer as their trusted service partner.

Your Main Tasks and Responsibilities:

  • Develop and strengthen relationships with existing customers across Scotland, identifying opportunities to increase service penetration and account growth.
  • Support the development and execution of account plans focused on expanding Sulzer's aftermarket and service offerings.
  • Identify and pursue new business opportunities across a broad range of industrial sectors, generating sustainable revenue growth.
  • Engage with maintenance, operations, engineering and procurement stakeholders to understand operational challenges and develop tailored solutions.
  • Promote Sulzer's complete Rotating Equipment Services portfolio, including repair, refurbishment, upgrades, field service, condition monitoring and reliability solutions.
  • Work collaboratively with internal service centres, engineering teams and technical specialists to deliver exceptional customer outcomes.
  • Conduct market analysis to identify emerging trends, competitor activity and new areas for business development.
  • Maintain accurate sales forecasts and pipeline activity through CRM systems.
  • Represent Sulzer at customer meetings, industry events and networking opportunities.

To Succeed in This Role, You Will Need:

  • Proven experience in account management, business development or technical sales within an engineering, industrial or service-based environment.
  • Demonstrated success in growing existing customer accounts whilst developing new business opportunities.
  • Excellent relationship-building skills with the ability to engage stakeholders at all levels of an organisation.
  • Commercial awareness combined with a consultative and solution-based sales approach.
  • Strong communication, presentation and negotiation skills.
  • Self-motivation, resilience and the ability to work independently across a large geographic territory.
  • A full UK driving licence and willingness to travel throughout Scotland.

What we offer you:

  • A competitive basic salary
  • Annual personal bonus scheme based on company and personal performance
  • Car or Car Allowance
  • 33 days annual leave.
  • Defined pension contributions.
  • Access to Medicash helping you cover everyday health costs like dental optical and physiotherapy plus a range of wellbeing perks.
  • Confidential support via Employee Assistance Programmes.
  • Access to discounts on shopping entertainment lifestyle plus opportunity to apply for Costco membership.
  • Discounted personal car leasing for you your family and friends.
  • Long Service Awards celebrating your commitment.
  • Continuous learning opportunities through Sulzer Learning Pathways.
  • Armed Forces Support – As a Silver Award holder of the MoD Defence Employer Recognition Scheme, we actively support veterans, reservists and Cadet Adult Volunteers. This includes policies that enable time for training, camps and deployment, alongside access to a growing internal military network.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

Summary Location: Aberdeen Type: Full time

Account Support Manager employer: Sulzer

At Sulzer GT Aero, we pride ourselves on being an excellent employer, offering a collaborative work culture that fosters innovation and teamwork. Located in the scenic Netherley near Stonehaven, our facility provides employees with opportunities for professional growth and development, alongside competitive benefits that support work-life balance. Join us to be part of a dedicated team where your contributions directly impact the success of our gas turbine projects.

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Contact Details:

Sulzer Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Support Manager

✨Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

✨Show Your Skills Through Real-World Results

When targeting a full-time role like Account Support Manager at Sulzer, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

✨Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

✨Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including Sulzer. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Support Manager. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Account Support Manager

Account Management
Business Development
Technical Sales
Relationship Building
Commercial Awareness
Consultative Selling
Communication Skills

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for Sulzer:When writing your cover letter, make sure to tailor your message specifically for Sulzer. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at Sulzer

✨Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Sulzer that you understand the role and can hit the ground running in the sales game.

✨Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Sulzer that you’re not just about numbers but also about building lasting connections in business development.

✨Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

✨Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with Sulzer’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.