At a Glance
- Tasks: Drive growth and manage key accounts for a major water utility provider.
- Company: Join Sulzer, a leading engineering company with a legacy of innovation.
- Benefits: Competitive salary, annual bonus, private medical cover, and flexible working options.
- Other info: Inclusive workplace with continuous learning and development opportunities.
- Why this job: Shape the future of sustainable water solutions while building impactful relationships.
- Qualifications: Experience in account management within engineering or utilities; strong commercial acumen required.
The predicted salary is between 60000 - 80000 £ per year.
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About the role
We’re looking for a high-impact Key Account Manager to take ownership of one of our most significant long-term utility partnerships – a major regional water provider serving millions of customers across the East of England. This is a commercially critical role where you will own the account strategy end-to-end—driving growth across capital projects (pump packages and related equipment) and aftermarket services, while shaping the future of a well-established, high-value relationship.
Your main responsibilities:
- Own the P&L and growth strategy for a utility account, with clear accountability for revenue and margin performance.
- Drive the narrative with the customer—positioning us as a trusted, strategic partner across both capital investment and lifecycle services.
- Lead and coordinate a multi-disciplinary account team, ensuring alignment across sales, service, engineering and delivery.
- Build and deepen senior stakeholder relationships, influencing decision-making at operational and strategic levels.
- Develop and execute a long-term account development plan, aligned to the customer’s AMP cycles and investment priorities.
- Provide accurate forecasting, pipeline management and reporting.
- Act as the voice of the customer internally, ensuring continuous improvement and delivery excellence.
What We’re Looking For
- Proven experience in a Key Account Management or Strategic Account role within engineering, industrial or utilities environments.
- Strong commercial acumen with experience owning revenue targets and driving growth.
- Background in pumps, rotating equipment, or fluid handling systems is highly desirable. Alternatively, direct experience working closely with a UK-based water utility provider is a strong advantage.
- Demonstrated ability to build and manage high-value, long-term customer relationships.
- Experience leading or influencing cross-functional teams without direct line management.
- Confident communicator, capable of engaging at both technical and executive levels.
- Strategic mindset with the ability to translate customer needs into tangible commercial outcomes.
What we offer you
- Competitive basic salary.
- Car or car allowance – EV options available.
- Annual Bonus Scheme.
- Private Medical cover.
- 33 days annual leave.
- Defined contribution pension scheme.
- Confidential Employee Assistance Programmes.
- Wide range of retail and lifestyle discounts.
- Costco membership option.
- Discounted personal car leasing.
- Long Service Awards.
- Continuous learning and development through Sulzer Learning Pathways.
- Home working flexibility, with full diary management.
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
Key Account Manager - Municipal Water in Thetford employer: Sulzer Pumps Wastewater UK
Sulzer is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Key Account Manager in the East of England, you will benefit from competitive salaries, flexible working arrangements, and extensive professional development opportunities, all while contributing to sustainable solutions for a major regional water provider. Join us to be part of a diverse team that values your expertise and supports your growth in a meaningful role.
Contact Details:
Sulzer Pumps Wastewater UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager - Municipal Water in Thetford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Sulzer. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for those interviews by knowing your stuff! Research Sulzer’s projects and values, especially in the municipal water sector. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in Key Account Management and how it aligns with the role. Think about specific examples where you’ve driven growth or built strong relationships—this is your time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Sulzer team. Let’s get you on board!
We think you need these skills to ace Key Account Manager - Municipal Water in Thetford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your experience in managing utility partnerships and driving growth, as this will show us you understand what we're looking for.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your commercial acumen and ability to influence decision-making. We love seeing quantifiable results!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional experience. A bit of your unique flair can go a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team at Sulzer.
How to prepare for a job interview at Sulzer Pumps Wastewater UK
✨Know Your Numbers
As a Key Account Manager, you'll need to demonstrate your commercial acumen. Brush up on the financials related to account management, such as P&L statements and revenue targets. Be ready to discuss how you've driven growth in previous roles and how you plan to do the same for this utility partnership.
✨Understand the Customer's Needs
Research the specific regional water provider you'll be working with. Understand their AMP cycles and investment priorities. This will help you articulate how you can align your strategies with their goals, positioning yourself as a trusted partner rather than just a vendor.
✨Showcase Your Leadership Skills
You'll be leading a multi-disciplinary team, so it's crucial to highlight your experience in coordinating cross-functional teams. Prepare examples of how you've influenced decision-making and fostered collaboration among different departments to achieve common goals.
✨Communicate Confidently
As a confident communicator, you should be able to engage with both technical and executive levels. Practice articulating complex ideas simply and clearly. Use examples from your past experiences to showcase your ability to build relationships and influence stakeholders effectively.
