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- Tasks: Perform tire services and ensure customer satisfaction at our commercial service facility.
- Company: Sullivan Tire is an employee-owned company dedicated to quality service and customer care.
- Benefits: Enjoy health insurance, paid time off, tuition reimbursement, and a sign-on bonus!
- Why this job: Join a supportive team that treats everyone like family and values your contributions.
- Qualifications: High school diploma required; prior tire service experience preferred.
- Other info: Must have a valid driver's license and TIA certification.
The predicted salary is between 24000 - 42000 £ per year.
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Join to apply for the Shop Service Technician role at Sullivan Tire And Auto Service
SIGN-ON BONUS INCLUDED!
Sullivan Tire, an employee-owned company, is seeking a Shop Service Technician to perform tire and tire-related services according to customer needs at our commercial service facility.
Description
SIGN-ON BONUS INCLUDED!
Sullivan Tire, an employee-owned company, is seeking a Shop Service Technician to perform tire and tire-related services according to customer needs at our commercial service facility.
Responsibilities
- Works safely at all times, according to standards and policies of OSHA and TIA and complies with company standards and policies regarding safety and efficient performance of services.
- Mounts, demounts, balances and repairs commercial and other tires and wheels at the commercial service center as directed by the manager or senior service technician.
- Follows established procedures to inspect tires, vehicles and equipment before and after service, and notes other needed services; makes recommendations to the manager and/or customer.
- Documents work performed accurately and according to company policy.
- Provides highest level of customer satisfaction to establish long term customer relationships and enhance company reputation.
- Operates company vehicles safely and according to company policies and procedures, and follows all federal, state and local laws regarding vehicle operations and safety.
- Keeps work areas clean and organized, and uses all company property, vehicles, facilities, tools or equipment properly; notifies manager of need for repairs and maintenance, etc.
- Performs other service-related duties such as wheel refurbishment and painting, tire foam fill, tire/casing receiving, moving and loading.
- Performs other shop activities as assigned by the Commercial Service Manager or Senior Technician.
- Assumes additional responsibilities as requested.
Requirements
Education/Experience:
- Minimum of a high school diploma.
- Prior tire service experience preferred.
- Ability to lift 125 lbs.
- Valid Driver’s License with DOT medical card.
- TIA certification required.
Skills/Knowledge
- Customer service attitude
- Proven ability to work independently
- Dependable
- Good safety record
Benefits
- Health Insurance- including Medical, Vision, and Dental
- Life and Disability Insurance
- Paid Holidays, Personal Time, and Vacation Time
- Discounted Services
- Employee Stock Ownership Plan-Retirement Plan
- Flexible Spending
- 401(k) with Company Match
- Tuition Reimbursement
EEO Statement
Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our company motto is “Treat everyone, customers, and fellow employees, as you would a family member.” Come and join our family!
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
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Industries
Motor Vehicle Manufacturing
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Shop Service Technician employer: Sullivan Tire And Auto Service
Contact Detail:
Sullivan Tire And Auto Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Service Technician
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used in tire service. Knowing how to operate these tools safely and efficiently will demonstrate your readiness for the role.
✨Tip Number 2
Highlight any previous experience you have in customer service, as this role requires a strong customer service attitude. Be prepared to discuss how you've handled customer interactions in the past.
✨Tip Number 3
Make sure you understand the importance of safety standards in the workplace. Being able to articulate your knowledge of OSHA and TIA standards can set you apart from other candidates.
✨Tip Number 4
If you have any relevant certifications, such as TIA certification, be ready to discuss them. If you don’t have them yet, consider obtaining them before applying to show your commitment to the field.
We think you need these skills to ace Shop Service Technician
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Shop Service Technician position. Tailor your application to highlight relevant experience and skills that match what Sullivan Tire is looking for.
Highlight Relevant Experience: If you have prior tire service experience or any related skills, make sure to emphasise these in your CV and cover letter. Use specific examples to demonstrate your ability to perform tasks such as mounting, balancing, and repairing tires.
Showcase Customer Service Skills: Since customer satisfaction is a key part of the role, include examples of how you've provided excellent customer service in previous positions. This could be through direct interactions or by contributing to a positive team environment.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A well-presented application reflects your attention to detail.
How to prepare for a job interview at Sullivan Tire And Auto Service
✨Know Your Stuff
Make sure you understand the basics of tire services and the specific responsibilities of a Shop Service Technician. Brush up on your knowledge about mounting, balancing, and repairing tires, as well as safety standards like OSHA and TIA.
✨Show Off Your Customer Service Skills
Since customer satisfaction is key for Sullivan Tire, be prepared to discuss how you've handled customer interactions in the past. Share examples that highlight your ability to build relationships and provide excellent service.
✨Demonstrate Safety Awareness
Safety is paramount in this role. Be ready to talk about your understanding of safety protocols and how you ensure a safe working environment. Mention any relevant certifications, like TIA, to show you're serious about safety.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
