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- Tasks: Be the welcoming face of our office and create memorable client experiences.
- Company: Boutique transformation consultancy located in vibrant Borough Market, London.
- Benefits: Flexible working culture, direct mentorship, and elite lunch options.
- Other info: Opportunity for growth into operations, events, or client-facing roles.
- Why this job: Gain real responsibility and learn how a consultancy operates from day one.
- Qualifications: Attention to detail and a passion for making people feel at ease.
The predicted salary is between 25000 - 32000 ÂŁ per year.
Ever walked into an office and instantly felt looked after, seen, and welcome? That feeling doesn’t happen by accident; it’s created by someone who cares. This is your chance to be that person. We’re a small, fast-moving transformation consultancy based right by Borough Market. Our clients walk through our doors for big moments, strategy sessions, workshops, ideas that shape their future. But here’s the thing: our office isn’t a glossy corporate lobby with a big reception desk. It’s intimate, human, and alive. Which means every single client interaction matters more. That’s where you come in. You’ll be the heartbeat of our space, the first smile they see, the calm in the chaos, the person who makes everything feel seamless even when it’s not. This isn’t just “meeting and greeting.” It’s about crafting an experience people remember.
Success in this role looks like:
- Clients feeling genuinely welcomed, not processed
- Meetings starting smoothly because everything is exactly where it should be
- Our team trusting you as the go-to person who keeps the day flowing
- Spotting problems before they happen and quietly fixing them
You’ll grow fast here. You’ll see how a consultancy really works behind the scenes, build confidence with senior clients, and develop instincts that most people take years to learn.
What makes this role special:
- Real responsibility from day one not just shadowing or admin
- Daily exposure to senior leaders and clients across industries
- A front-row seat to how transformation work actually happens
- The chance to shape the “feel” of a growing company
Perks & benefits:
- Office right in Borough Market (yes, lunch options are elite)
- Flexible, human-first working culture
- Direct mentorship from experienced consultants
- Opportunity to grow into operations, events, or client-facing roles
- Regular team socials and community events (you’ll help bring these to life)
If you’re the kind of person who notices the details others miss, enjoys making people feel at ease, and wants to kickstart your career in a place where you’ll actually learn, we’d love to meet you. Come help us turn everyday client visits into something exceptional.
Front of House - Office Manager employer: Sullivan & Stanley
Contact Detail:
Sullivan & Stanley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House - Office Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, website, and any recent news. This will help you understand what they value and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about creating a welcoming atmosphere, think of examples from your past where you've made someone feel at ease or solved a problem. These stories will show you're the perfect fit for the Front of House vibe.
✨Tip Number 3
Don’t just wait for the interview; reach out! Connect with current employees on LinkedIn or engage with their posts. This shows initiative and gives you insider info that can help you stand out when it’s time to chat.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team and the unique experience we offer.
We think you need these skills to ace Front of House - Office Manager
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your experiences that align with creating memorable client interactions and being the calm in the chaos. We love seeing how you connect your skills to our needs!
Showcase Your Attention to Detail: Since this role is all about noticing the little things, make sure your application is polished and free of errors. A well-structured application shows us you care about the details, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Sullivan & Stanley
✨Know the Company Vibe
Before your interview, take some time to really understand the company culture. This consultancy values a human-first approach, so think about how you can embody that in your responses. Show them you’re not just about the job, but about creating memorable experiences for clients.
✨Showcase Your People Skills
As the Front of House Coordinator, you'll be the first point of contact. Prepare examples of how you've made people feel welcome in previous roles or situations. Whether it’s a small gesture or a big event, highlight your ability to connect with others and create a warm atmosphere.
✨Be Proactive in Problem-Solving
This role requires spotting issues before they arise. Think of times when you’ve anticipated a problem and taken steps to prevent it. During the interview, share these stories to demonstrate your proactive mindset and how you can keep the office running smoothly.
✨Ask Thoughtful Questions
Prepare questions that show your interest in the role and the company. Ask about their approach to client interactions or how they envision the Front of House role evolving. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.