The Private Patient Service Coordinator will be responsible for the administration support and support the development of the Private Patient Service delivered by Sulis Hospital on behalf of the Royal United Hospitals Bath NHS Foundation Trust.
Working in partnership with clinical, operational, and corporate teams across both organisations, the post holder will ensure the effective delivery, growth, and governance of private patient activity within the RUH. The role will oversee the end-to-end private patient pathway including referral management, booking, patient experience, billing, and reporting.
The post holder will support the Private Patient / PPU Lead in the primary operational interface between Sulis Hospital and the RUH for all private patient activity, supporting implementation of robust processes, national standards are adhered to and supporting the pathways for service development and income growth, which may be identified by the programme.
The role will also support maintaining established relationships with consultants, medical insurers, referrers and other stakeholder to support the sustainable growth of private patient activity while ensuring alignment with NHS priorities and policies.
PERM - Full time 37.5 hours
Applications will be assessed and responded to as they are received. We reserve the right to bring forward the closing date if sufficient applications are received.
About Sulis Hospital Bath
An award-winning hospital, Sulis Hospital is widely recognised as one of the finest in the country. Sulis became a part of the Royal United Hospitals Bath NHS Foundation Trust in June 2021, making it one of the first independent hospitals owned by an NHS Trust, offering private, insured, and NHS healthcare services. We empower our teams to be the best they can be, fostering a culture that enhances the quality of people's lives through exceptional care. We are proud to have received an 'Outstanding' rating from the Care Quality Commission for 'Caring,' reflecting the compassionate nature of our people. With modern facilities and strong clinical leadership, Sulis Hospital in Bath provides an opportunity for a fulfilling career where you can make a meaningful difference and gain a diverse range of experiences.
We welcome both inpatients and outpatients across a variety of specialisms from Orthopaedics, Ophthalmology, General surgery, ENT, Urology, Vascular and many others.
Our employees benefit from a competitive salary and access to a wide range of benefits:
- Private pension plan.
- 27 days annual leave + bank holidays, increasing to 30 days with length of service.
- Non-contributory life assurance.
- Flexible working opportunities.
- Learning and development opportunities with a dedicated resource.
- Health Cash Plan with access to a wide range of treatments.
- Employee recognition programme.
- Employee assistance programme – Wellbeing Hub.
- Family-friendly policies.
- Free on-site parking.
And much more.
Sulis Hospital is committed to a diverse workforce offering inclusive opportunities.
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Private Patient Unit Co-Ordinator – RUH Private Patient Service in Bath employer: Sulis Hospital Bath
Sulis Hospital Bath is an exceptional employer that prioritises patient-centred care and values the contributions of its clinical theatre team. With a strong commitment to employee growth, we offer competitive salaries, flexible working opportunities, and generous benefits such as 27 days of annual leave and a private pension plan, all within a supportive and collaborative work culture that fosters professional development.
