At a Glance
- Tasks: Support patients and enhance their experience in a collaborative healthcare environment.
- Company: Sulis Hospital, a pioneering independent hospital owned by an NHS Trust.
- Benefits: Competitive salary, flexible hours, 27 days leave, and health cash plan.
- Other info: Join a diverse team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while working in a caring team.
- Qualifications: Strong communication skills and experience in a patient-facing role preferred.
The predicted salary is between 30000 - 40000 £ per year.
Discover a Career that Makes a Real Difference. Sulis Hospital is a world-class independent hospital offering both private and NHS services. What makes us truly unique is our ownership model: we are the first fully operational independent hospital in the UK to be wholly owned by an NHS Trust – the Royal United Hospitals Bath NHS Foundation Trust. This pioneering model means that all surplus funds are reinvested directly into the NHS, helping strengthen public healthcare and expand capacity for NHS patients.
Renowned for our outstanding private and NHS services, we specialise in a wide range of treatments, from cardiology to orthopaedics, ophthalmology to general surgery. We combine pioneering care with the warmth of a welcoming, patient-first environment.
We are passionate about providing an environment where people can thrive and develop personally. Our values guide our teams to be compassionate, committed, respectful, collaborative, agile and above all selfless.
We are now offering an exceptional opportunity to join our growing Business Development Team as a Patient Advisor—a role perfect for someone who thrives on making a real difference in people’s lives while working in a collaborative, forward-thinking healthcare setting. You’ll need to be a confident patient-focused communicator with the ability to manage, appraise and interpret the right data and present it in a timely and professional manner. Experience in a patient-facing environment would be a real advantage. Excellent communication skills and the ability to build effective relationships are essential to this role.
Working hours: 30 Hours Mon – Fri. Applications will be assessed and responded to as they are received. We reserve the right to bring forward the closing date if sufficient applications are received.
About Sulis Hospital Bath: An award-winning hospital, Sulis Hospital is widely recognised as one of the finest in the country. Sulis became a part of the Royal United Hospitals Bath NHS Foundation Trust in June 2021, making it one of the first independent hospitals owned by an NHS Trust, offering private, insured, and NHS healthcare services. We empower our teams to be the best they can be, fostering a culture that enhances the quality of people's lives through exceptional care. We are proud to have received an 'Outstanding' rating from the Care Quality Commission for 'Caring,' reflecting the compassionate nature of our people. With modern facilities and strong clinical leadership, Sulis Hospital in Bath provides an opportunity for a fulfilling career where you can make a meaningful difference and gain a diverse range of experiences.
We welcome both inpatients and outpatients across a variety of specialisms from Orthopaedics, Ophthalmology, General surgery, ENT, Urology, Vascular and many others.
Our employees benefit from a competitive salary and access to a wide range of benefits:
- Private pension plan
- 27 days annual leave + bank holidays, increasing to 30 days with length of service
- Non-contributory life assurance
- Flexible working opportunities
- Learning and development opportunities with a dedicated resource
- Health Cash Plan with access to a wide range of treatments
- Employee recognition programme
- Employee assistance programme – Wellbeing Hub
- Family-friendly policies
- Free on-site parking
- And much more
Sulis Hospital is committed to a diverse workforce offering inclusive opportunities.
Patient Advisor - P/T in Bath employer: Sulis Hospital Bath
Sulis Hospital is an exceptional employer, renowned for its commitment to compassionate care and employee development. As part of the Royal United Hospitals Bath NHS Foundation Trust, we offer a unique opportunity to work in a pioneering healthcare environment that prioritises patient welfare while reinvesting surplus funds into public healthcare. Our supportive culture, competitive benefits, and focus on personal growth make Sulis Hospital a rewarding place to build a meaningful career in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Advisor - P/T in Bath
✨Tip Number 1
Get to know the company! Research Sulis Hospital and its values. When you understand what makes them tick, you can tailor your approach in interviews and conversations, showing that you're not just another candidate but someone who truly aligns with their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Sulis. Personal connections can give you an edge and might even lead to a referral!
✨Tip Number 3
Practice your communication skills! As a Patient Advisor, you'll need to be a confident communicator. Role-play common interview questions with a friend or family member, focusing on how you can make a difference in patients' lives.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the team at Sulis Hospital. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Patient Advisor - P/T in Bath
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for patient care shine through. We want to see how you can make a real difference in people's lives, so share any relevant experiences that highlight your commitment to compassionate healthcare.
Tailor Your CV:Make sure your CV is tailored to the Patient Advisor role. Highlight your communication skills and any experience in a patient-facing environment. We love seeing how your background aligns with our values of being collaborative and selfless.
Be Professional Yet Personable:While professionalism is key, don’t forget to inject a bit of your personality into your application. We’re looking for someone who can build effective relationships, so let us see the real you in your cover letter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team at Sulis Hospital.
How to prepare for a job interview at Sulis Hospital Bath
✨Know the Hospital's Values
Before your interview, take some time to familiarise yourself with Sulis Hospital's values: compassion, commitment, respect, collaboration, agility, and selflessness. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your fit.
✨Showcase Your Communication Skills
As a Patient Advisor, excellent communication is key. Prepare to discuss how you've effectively communicated with patients or colleagues in the past. Consider role-playing common scenarios you might encounter in the role, so you can confidently articulate your approach during the interview.
✨Highlight Relevant Experience
If you have experience in a patient-facing environment, make sure to highlight it! Be prepared to discuss specific situations where you made a positive impact on a patient's experience. If you don't have direct experience, think about transferable skills from other roles that demonstrate your ability to manage and interpret data effectively.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your interest in the role and the hospital. Ask about the team dynamics, opportunities for professional development, or how they measure success in the Patient Advisor role. This shows you're engaged and serious about making a difference.