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- Tasks: Lead finance operations, optimise cash collections, and manage sales order processes.
- Company: Join Sulaiman Alqudaibi Co., a leader in GRP & Plastic Products with a strong market presence.
- Benefits: Enjoy 26 days annual leave, performance bonuses, and personal growth programmes.
- Why this job: Be part of a dynamic team driving financial improvements and making a real impact.
- Qualifications: 7+ years in senior finance roles, expertise in Order to Cash processes required.
- Other info: Flexible working options and a commitment to employee wellbeing.
The predicted salary is between 43200 - 72000 £ per year.
Finance Operations Business Partner/ Head of Order to Cash
Join to apply for the Finance Operations Business Partner/ Head of Order to Cash role at Sulaiman Alqudaibi Co. For GRP & Plastic Products
Finance Operations Business Partner/ Head of Order to Cash
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Join to apply for the Finance Operations Business Partner/ Head of Order to Cash role at Sulaiman Alqudaibi Co. For GRP & Plastic Products
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Role Introduction
The Finance Operations Business Partner will be responsible for overseeing the day-to-day operations within the Legal and professional services commercial unit, with a primary focus on optimising cash collections, reducing overdue debt (DSO) ensuring high levels of billing accuracy and reducing aged billing and open renewals. This role will also involve improving Billing accuracy accuracy, supporting prompt query resolution, managing sales order processes, and driving initiatives to improve working capital. The role will also need to facilitate data-informed discussions during leadership reviews, helping to frame problems and options with financial implications and expected outcomes.
Role Introduction
The Finance Operations Business Partner will be responsible for overseeing the day-to-day operations within the Legal and professional services commercial unit, with a primary focus on optimising cash collections, reducing overdue debt (DSO) ensuring high levels of billing accuracy and reducing aged billing and open renewals. This role will also involve improving Billing accuracy accuracy, supporting prompt query resolution, managing sales order processes, and driving initiatives to improve working capital. The role will also need to facilitate data-informed discussions during leadership reviews, helping to frame problems and options with financial implications and expected outcomes.
Key Responsibilities
What You Will Do
Cash Collections & Reduction Of DSO
- Develop and implement strategies to improve cash collections processes and reduce Days Sales Outstanding (DSO).
- Analyse overdue debt, identify root causes, and work cross-functionally with Account Management, Centre of excellence, and finance operations to resolve issues.
- Drive initiatives to ensure timely invoicing and payment collection in line with terms.
Sales Order Management
- Oversee the sales order management team and ensure all orders are processed accurately, and timely with a minimal error rate.
- Assist in managing the end-to-end renewal process for customers.
- Ensure Renewals team have minimal backlog.
- Creation of new process maps and compliances controls underpinned with a clear RACI.
- Work with sales teams to ensure alignment between customer orders, product/service delivery, and invoicing.
- Ensure each order has the correct information that matches to the quote and contract.
Cash Allocations & Billing Accuracy:
- Ensure timely and accurate cash allocations across customer accounts.
- Improving billing accuracy and reduction of credit notes by ensuring MDM is accurate and updated.
- Monitor and resolve discrepancies in billing, applying necessary adjustments as needed.
- Ensure the renewals and billing process are working efficiently to ensure invoices are issued accurately, on time, and in line with agreed terms.
- Review and streamline billing processes to ensure consistency and minimize errors.
Stakeholder Management And Business Partnering
- Act as a strategic finance operations business partner to the SVP and senior leadership, supporting operational decision-making with insightful, data-driven analysis.
- Collaborate closely with senior stakeholders to understand business challenges, translating complex financial and operational data into clear, actionable insights.
- Proactively identify issues and opportunities in operational performance by analysing KPIs, financial trends, and efficiency metrics, and present findings in a compelling narrative.
- Recommend and support implementation of solutions that drive operational improvements, cost optimization, and business growth.
- Lead and contribute to cross-functional initiatives, offering financial perspectives to support strategic projects, efficiency reviews, and continuous improvement plans.
- Serve as a trusted advisor, continuously elevating the finance function\’s role in strategic planning and operational execution.
Working Capital Optimisation
- Work with key stakeholders to identify opportunities to optimise working capital.
Query Resolution & Customer Relationships
- Support the resolution of customer payment and billing-related queries in a timely manner.
- Partner with account management, finance operations, Centre of Excellence and other functions to address client queries and disputes, ensuring high customer satisfaction.
- Implement strategies to minimise the recurrence of payment-related issues or disputes.
Leadership & Team Development
- Lead a team of finance professionals, providing mentorship, guidance, and development opportunities.
- Develop and drive continuous improvement initiatives within the finance operations team.
- Foster a collaborative, results-driven environment to meet business and financial objectives.
Experience Needed
What You Will Have
- Minimum 7 years of experience in a senior Finance role within Shared Services or Transactional Finance, with a strong emphasis on Order to Cash (O2C) processes, including Billing, Cash Collections, and Credit Management.
- Demonstrated experience working in SaaS, professional services, or law firm environments, with understanding of ARR, Renewals and contract-driven invoicing models.
- Proven ability to manage high-volume, low value invoicing operations, including billing accuracy, invoice automation, and resolving customer disputes efficiently to reduce DSO.
- Track record of leading finance teams of 15+, including responsibility for recruitment, performance development, and succession planning.
- Hands-on experience driving turnaround and transformation programs within finance operations including process redesign, automation, and operational efficiency improvements.
- Strong capability in mentoring and coaching finance staff, fostering growth, accountability, and engagement in high-performing teams.
- Excellent business partnering skills with senior stakeholders (e.g. SVPs, CFOs), using financial and operational data to challenge thinking, support strategic decisions, and drive performance.
- Proficient in tools such as Excel, Power BI, PowerPoint, Salesforce, ServiceNow and NetSuite.
What We Do For You
Wellbeing focused Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral
- Annual Leave 26 days of annual leave, plus public holidays and the ability to buy additional days
- Employee Assistance Programme Free advice, support, and confidential counselling available 24/7 through Care First
- Endometriosis Friendly Employer – We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace
Personal Growth – Regardless of where you are at in your career, were committed to enabling your growth personally and professionally
- Development Programmes From Future Managers to Leadership Training, our development programmes help you get where you need to go
- Performance Bonus Our Group-wide bonus scheme enables you to reap the rewards of your success
Financial wellbeing – We understand as well as your mental wellbeing, your financial wellbeing is really important
- Pension Scheme Our plan with Scottish Widows offers 5% matched contribution by the company
- Income protection insurance Providing you with support and assistance when you need it most
Recognition Highlighting and rewarding the great work our people do
- Performance & Talent Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self
Making a Difference we provide opportunities to help our people make a difference to the causes they care about
- MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
- Volunteering Time Our volunteering leave scheme allows you to use your time to help those who need it
- Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger
Who We Are
OneAdvanced is one UK\’s largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK\’s most critical sectors.
We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.
To learn more about working at OneAdvanced please click here
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Seniority level
Not Applicable
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Job function
Finance and Sales
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Finance Operations Business Partner/ Head of Order to Cash employer: Sulaiman Alqudaibi Co. For GRP & Plastic Products
Contact Detail:
Sulaiman Alqudaibi Co. For GRP & Plastic Products Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Operations Business Partner/ Head of Order to Cash
✨Tip Number 1
Network with professionals in the finance sector, especially those who have experience in Order to Cash processes. Attend industry events or webinars where you can meet potential colleagues or mentors who might provide insights into the role and company culture.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in finance operations, particularly in billing accuracy and cash collections. Being knowledgeable about tools like Power BI and NetSuite can give you an edge during discussions with hiring managers.
✨Tip Number 3
Prepare to discuss your previous experiences in leading finance teams and driving operational improvements. Be ready to share specific examples of how you've optimised processes or resolved complex financial issues, as this will demonstrate your capability for the role.
✨Tip Number 4
Research Sulaiman Alqudaibi Co. and understand their business model, especially in relation to GRP and plastic products. Tailoring your conversations to reflect your understanding of their operations can show your genuine interest in the position.
We think you need these skills to ace Finance Operations Business Partner/ Head of Order to Cash
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance operations, particularly in Order to Cash processes. Use specific examples that demonstrate your ability to optimise cash collections and manage billing accuracy.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities outlined in the job description, especially your experience in managing high-volume invoicing operations and leading finance teams.
Highlight Key Achievements: When detailing your work experience, focus on quantifiable achievements. For instance, mention any successful strategies you implemented that led to a reduction in Days Sales Outstanding (DSO) or improved billing accuracy.
Showcase Your Analytical Skills: Since the role involves data-informed discussions, emphasise your analytical skills. Provide examples of how you've used financial data to drive operational improvements or support strategic decisions in previous roles.
How to prepare for a job interview at Sulaiman Alqudaibi Co. For GRP & Plastic Products
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Finance Operations Business Partner role. Familiarise yourself with key terms like DSO, cash collections, and billing accuracy. This will help you speak confidently about how your experience aligns with their needs.
✨Prepare Data-Driven Examples
Since the role involves data-informed discussions, prepare specific examples from your past experiences where you used data to drive decisions or improvements. Highlight any initiatives you've led that resulted in optimised cash flow or reduced overdue debt.
✨Showcase Your Leadership Skills
As this position requires leading a team, be ready to discuss your leadership style and provide examples of how you've mentored finance professionals in the past. Emphasise your ability to foster a collaborative environment and drive continuous improvement.
✨Engage with Stakeholders
Demonstrate your business partnering skills by discussing how you've successfully collaborated with senior stakeholders in previous roles. Be prepared to share how you translated complex financial data into actionable insights that supported strategic decisions.
