24/7 IT Service Desk Analyst – First & Second Line Support

A dynamic Managed Service Provider is seeking a proactive Service Desk Analyst to join their team. This entry-level position involves being the first point of contact for IT incidents and service requests from various customers in a shift-based 24×7 environment. The candidate should have a genuine interest in IT, excellent communication skills, and a willingness to learn. The role offers comprehensive benefits including generous holiday allocation, robust sick pay, private medical insurance, and opportunities for career development. #J-18808-Ljbffr