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- Tasks: Service, repair, and install Sukup products while providing top-notch customer support.
- Company: Join a leading manufacturing company with a commitment to innovation and quality.
- Benefits: Competitive pay, hands-on experience, and opportunities for travel and overtime.
- Why this job: Make a real difference by solving problems and helping customers with cutting-edge equipment.
- Qualifications: 1-2 years of mechanical experience and strong communication skills required.
- Other info: Dynamic role with extensive travel and growth potential in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
This position is responsible for the service, repair, and installation of Sukup products. This role requires a high degree of communication with customers; the ability to interpret and communicate complex concepts into simple terms and problem solve. The position works closely assisting the Service Manager with assigned duties.
Qualifications:
- 1-2 years related experience and/or training, or equivalent combination, relative to the application of general mechanical/technical and mathematic concepts to practical situations.
- Basic computer skills; ability to use Microsoft Office (Word, Excel) and Microsoft Outlook (Email).
- Experience servicing grain handling equipment or field service type work.
- Hands-on mechanical experience and/or knowledge of electrical diagrams and wiring.
Preferred Skills:
- Demonstrated ability to multi-task, adapt to change and excel in a high-pressure environment.
- Ability to read, analyse and interpret technical procedures.
- Proven problem-solving abilities with the ability to work without direct supervision.
- Operation of a commercial motor vehicle having a gross vehicle weight rating (GVWR) of 26,000 pounds or more and maintenance of a valid Commercial Driver’s License (CDL).
- Availability to work extended hours, including overtime and perform extensive travel.
- Ability to converse with external and internal customers easily so that they can comprehend the information easily.
- Ability to write reports and business correspondence as needed.
Job Duties:
- Assist and/or manage installation of Sukup equipment.
- Provide technical advice and information on dealer/customer installation and service of Sukup products.
- Perform service/repair work on Sukup products domestically and internationally, as required.
- Involvement in the quality assurance inspection and review; research and development projects and testing of Sukup products.
- Assist with and/or supervise construction projects at Sukup facilities or at trade shows.
- Assist with backorder and shortage deliveries.
- Adhere to all safety rules, procedures and practices.
- Maintain current knowledge of equipment, technology and resources related to repair and servicing of equipment.
- Provide the highest level of customer service possible.
- Proper, orderly maintenance of tools, equipment, manuals, work space and/or vehicle used for company business.
- Operate a commercial motor vehicle; maintenance of a valid Commercial Driver’s License (CDL); and adhere to DOT regulations and guidelines.
- Utilise computer skills to prepare reports and document service calls.
- Develop and present Sukup product installation and service training sessions.
- Extensive overnight travel and regular overtime.
Service Technician in Sheffield employer: Sukup Manufacturing Co.
Contact Detail:
Sukup Manufacturing Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician in Sheffield
✨Tip Number 1
Get to know the company inside out! Research Sukup products and their services so you can chat confidently about them during interviews. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! Since this role requires explaining complex concepts simply, try role-playing with a friend or family member. It’ll help you articulate your thoughts clearly and effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to showcase your hands-on experience! Whether it’s through past jobs or personal projects, highlight your mechanical skills and problem-solving abilities in conversations. We want to see how you tackle challenges!
We think you need these skills to ace Service Technician in Sheffield
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your hands-on mechanical experience and any relevant technical skills in your application. We want to see how you can apply your knowledge to real-world situations, especially when it comes to servicing grain handling equipment.
Keep It Clear and Simple: When writing your application, remember to communicate complex concepts in a straightforward way. We value clear communication, so make it easy for us to understand your experience and how it relates to the role.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Service Technician role. Mention your experience with Microsoft Office and any relevant certifications, as these are key for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Sukup Manufacturing Co.
✨Know Your Stuff
Make sure you brush up on your knowledge of Sukup products and grain handling equipment. Familiarise yourself with technical procedures and be ready to explain complex concepts in simple terms. This will show that you can communicate effectively with customers and understand the products you'll be working with.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully solved problems, especially in high-pressure situations. Think about how you adapted to challenges and what steps you took to find solutions. This will demonstrate your ability to work independently and tackle issues head-on.
✨Get Comfortable with Tech
Since you'll be using Microsoft Office and other computer programs, make sure you're comfortable with them. Practice creating reports or documenting service calls. Being tech-savvy will help you stand out and show that you can handle the administrative side of the job as well.
✨Be Ready for Customer Interaction
Think about how you would approach customer interactions. Prepare to discuss how you would ensure the highest level of customer service and how you would communicate technical information clearly. This is key for a role that requires a lot of communication with both internal and external customers.
