At a Glance
- Tasks: Support customers with quotes and product info while handling sales administration.
- Company: Join Sukup Manufacturing Co., a leader in grain storage and material handling.
- Benefits: Gain valuable experience, competitive pay, and a supportive work environment.
- Why this job: Be part of a dynamic team making a real difference in customer service.
- Qualifications: Strong customer service skills and ability to multitask; industry knowledge is a plus.
- Other info: Opportunity for growth and participation in trade shows and events.
The predicted salary is between 28800 - 43200 £ per year.
This position handles Sukup customer service with a focus on grain storage, drying, and material handling products. The individual will support dealers and customers with quotes, product information, and sales administration for contracts, freight quotes, and scheduling communication.
High School diploma, Bachelor’s degree preferred and/or equivalent work experience, strong customer service skills, excellent verbal and written communication skills, industry knowledge, professionalism, and the ability to multi-task are required. This employee will work with team members to maximize productivity and efficiency. Overtime hours may be required.
Preferred Skills:- Knowledge of Microsoft Office, Microsoft Outlook, Microsoft Word, Excel, Power Point
- Handle customer phone calls as needed. Calls may vary from general sales questions to technical questions or inquiries on the status of an order/shipment. This also includes emails or other correspondence.
- Quote customer orders using Sukup office software.
- Handle key accounts customer service, orders, and inquiries.
- Site layouts and quoting Material Handling product.
- Attend trade shows, customer events and dealer meetings as needed.
- Attend Sales wing meetings every other Thursday.
- Contact dealers concerning orders to verify the order specifications, obtain prepayments, and document accordingly.
Sales Support Representative in Sheffield employer: Sukup Manufacturing Co.
Contact Detail:
Sukup Manufacturing Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Representative in Sheffield
✨Tip Number 1
Get to know the company inside out! Research Sukup and its products, especially in grain storage and material handling. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, try role-playing common scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Attend trade shows and events related to the industry. Not only will you learn more, but you might also meet potential colleagues or even future employers. Plus, it’s a great way to get your name out there!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates directly from us.
We think you need these skills to ace Sales Support Representative in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Support Representative role. Highlight your customer service skills and any relevant experience with grain storage or material handling products. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves a lot of communication, both written and verbal, make sure your application reflects your ability to convey information clearly. Use professional language but keep it friendly – we love a personable touch!
Highlight Relevant Experience: If you've got experience in sales administration or dealing with customer inquiries, shout about it! Mention any specific software you’ve used, especially if it’s similar to Sukup’s office software. We’re keen on seeing how you can hit the ground running.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Sukup Manufacturing Co.
✨Know Your Products
Familiarise yourself with Sukup's grain storage, drying, and material handling products. Being able to discuss these in detail will show your genuine interest and understanding of the role, which is crucial for a Sales Support Representative.
✨Master the Software
Brush up on your skills with Microsoft Office, especially Excel and Word, as well as any specific software used by Sukup. Demonstrating proficiency in these tools during the interview can set you apart from other candidates.
✨Practice Customer Interactions
Prepare for common customer service scenarios you might face in the role. Think about how you would handle various inquiries or complaints, and practice articulating your responses clearly and professionally.
✨Show Team Spirit
Since this role involves working closely with team members, be ready to discuss your experience in collaborative environments. Highlight examples where you've contributed to team productivity and efficiency, as this aligns with Sukup's values.