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- Tasks: Lead a dynamic store team to hit sales goals and enhance customer experiences.
- Company: Join one of the fastest-growing companies in fashion with a vibrant culture.
- Benefits: Enjoy competitive salary, bonuses, clothing allowance, and generous employee discounts.
- Why this job: This role offers growth, travel opportunities, and a chance to shape a stylish team.
- Qualifications: 3-5 years in customer service management with strong leadership and communication skills.
- Other info: Collaborate with training teams and align with HR for team development.
The predicted salary is between 28800 - 42000 £ per year.
Contract type: Full-time
Identifying and solving problems is something that comes naturally to you. You are organized, strategic, and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style, and are pro-active. As a Store Manager, you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvement for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.
What you will do:
- Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives.
- Collaborate with training teams to effectively develop a gold standard team.
- Establish weekly/monthly objectives for the team.
- Ensure that all employees present professionally according to company policies and practice the highest level of customer service to achieve maximum sales and a radically personal experience.
- Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source top talent.
- Own store P&L report and manage budgets (salary, expenses, inventory, etc.).
- Ensure that all merchandise is properly and attractively displayed as per visual guidelines.
- Ensure all store standards and operations are to company standards.
- Collaborate with store support departments to effectively utilize company resources.
- Align with Human Resources on company policies, procedures, and development planning for the store team.
Who you are:
- Minimum of 3-5 years’ experience in a customer service management role.
- Strong leadership skills, able to coach/motivate the team.
- Professional verbal and written communication skills.
What you will get:
- Competitive salary and bonus incentives.
- A top-of-the-line training program, unique to the industry.
- A clothing allowance for each new season and generous employee discount.
- Opportunity to build a career with one of the fastest growing companies in fashion.
- Opportunity to travel to other stores and abroad.
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Store Manager employer: Suitsupply
Contact Detail:
Suitsupply Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've successfully motivated and developed your team in previous roles. This will demonstrate that you can lead a professional store team effectively.
✨Tip Number 2
Familiarize yourself with the latest trends in retail management and customer service. Being knowledgeable about industry standards will help you discuss how you can implement best practices in our store.
✨Tip Number 3
Network within the fashion industry to find potential candidates for your team. Highlighting your proactive approach to recruiting top talent will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would manage budgets and P&L reports. Having a clear strategy on how to handle financial aspects will show that you're ready to take ownership of store operations.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Highlight Leadership Experience: Make sure to emphasize your leadership skills and experience in customer service management. Provide specific examples of how you've motivated and developed a team in previous roles.
Showcase Problem-Solving Skills: Since the role requires identifying and solving problems, include instances where you've successfully tackled challenges in store operations or improved customer experiences.
Demonstrate Strategic Thinking: Illustrate your ability to set objectives and achieve company goals. Discuss any strategic initiatives you've implemented that led to measurable improvements in sales or team performance.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to ensure your application stands out to hiring managers.
How to prepare for a job interview at Suitsupply
✨Show Your Leadership Skills
As a Store Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and motivational techniques.
✨Be Results-Oriented
Highlight your experience in achieving sales and service targets. Discuss specific strategies you implemented to improve store operations and enhance customer experiences.
✨Emphasize Problem-Solving Abilities
Since identifying and solving problems is key for this role, come prepared with examples of challenges you've faced in previous positions and how you resolved them effectively.
✨Demonstrate Your Understanding of Visual Merchandising
Since maintaining attractive merchandise displays is part of the job, be ready to discuss your approach to visual merchandising and how it contributes to sales and customer satisfaction.
