At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales in-store.
- Company: Join a fast-growing fashion brand with a focus on quality and service.
- Benefits: Competitive pay, commission, 40% discount, and a unique training programme.
- Other info: Flexible schedule and opportunities for career advancement.
- Why this job: Be a key player in a dynamic retail environment and grow your career.
- Qualifications: 2-3 years in retail management, strong leadership, and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Do you know what it takes to be the best support to a Manager? In this role, you will be assisting all store operations related matters such as sales, staff performance, store maintenance, visual merchandise and everything else that concerns the store up to our standards. You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you.
What can you expect to work on?
- Ensure customers receive the best possible Suitsupply in store service
- Act as strong support to the Store Manager
- Manage a team of Sales Assistants
- Take care of back-office functions, reporting, stock etc.
- Monitor sales performance
- You will help to ensure that quality is maintained within the store, pinning, service etc.
- Responsible for making sure that all procedures and guidelines are followed in store
- Delegate tasks to the team as required
- Ensure the Suitsupply brand is correctly presented and that merchandising guidelines are followed
- Motivate team and show best practice in service and sales
Qualifications
- 2-3 years Assistant Store Management experience
- Proven experience in a similar retail role
- Ability to create and analyse reports and sales data
- Strong leadership and excellent communication skills
- Impeccable customer service skills
- Ability to coach and motivate the team
- Sales and service focused
- Flexible work schedule
Performance metrics
- Overall performance of the store
- Meeting Sales targets and additional KPI's
- Customers satisfaction with the in-store experience
Benefits
- Competitive pay and commission structure
- A top-of-the-line training program, unique to the industry
- 40% discount on all Suitsupply products
- A clothing allowance for each new season
- Opportunity to build a career with one of the fastest growing companies in fashion
Retail Team Lead: Elevate Service, Drive Sales & Growth employer: SUIT SUPPLY
Suitsupply is an exceptional employer that prioritises employee growth and development, offering a top-of-the-line training programme unique to the fashion industry. With a competitive pay structure, generous discounts on products, and a vibrant work culture that encourages teamwork and excellence in customer service, you will thrive in a supportive environment that values your contributions. Join us in one of the fastest-growing companies in fashion, where your leadership skills will be nurtured and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Lead: Elevate Service, Drive Sales & Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Retail Team Lead position. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and sales performance. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and how it aligns with the job description.
✨Tip Number 3
Showcase your leadership skills during the interview! Be ready to share specific examples of how you've motivated teams and driven sales in previous roles. This is your chance to shine and demonstrate that you’re the perfect fit for supporting the Store Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Retail Team Lead: Elevate Service, Drive Sales & Growth
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your love for retail shine through! We want to see how excited you are about providing top-notch customer service and driving sales. Share any experiences that highlight your enthusiasm for the industry.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in assistant store management and any specific achievements that align with the job description. We appreciate when candidates take the time to connect their skills to what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We love a well-structured application that’s easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it.
How to prepare for a job interview at SUIT SUPPLY
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of retail management. Brush up on sales strategies, customer service excellence, and team leadership. Being able to discuss these topics confidently will show that you're ready to support the Store Manager effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or improved store performance. Highlight how you motivated your team and tackled challenges. This will demonstrate your ability to manage and inspire others in the role.
✨Understand the Brand
Familiarise yourself with Suitsupply's brand values and merchandising guidelines. Be ready to discuss how you would maintain these standards in-store. Showing that you align with their vision will set you apart as a candidate who truly understands the company.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's performance metrics and how success is measured. This not only shows your interest in the role but also your proactive approach to understanding how you can contribute to the team's success.
