At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales in-store.
- Company: Join a fast-growing fashion brand with a focus on quality and service.
- Benefits: Competitive pay, commission, 40% discount, and a clothing allowance.
- Other info: Enjoy a unique training programme and flexible work schedule.
- Why this job: Be a key player in a dynamic retail environment and grow your career.
- Qualifications: 2-3 years in retail management, strong leadership, and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Do you know what it takes to be the best support to a Manager? In this role, you will be assisting all store operations related matters such as sales, staff performance, store maintenance, visual merchandise and everything else that concerns the store up to our standards. You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you.
What can you expect to work on?
- Ensure customers receive the best possible Suitsupply in store service
- Act as strong support to the Store Manager
- Manage a team of Sales Assistants
- Take care of back-office functions, reporting, stock etc.
- Monitor sales performance
- You will help to ensure that quality is maintained within the store, pinning, service etc.
- Responsible for making sure that all procedures and guidelines are followed in store
- Delegate tasks to the team as required
- Ensure the Suitsupply brand is correctly presented and that merchandising guidelines are followed
- Motivate team and show best practice in service and sales
Qualifications
- 2-3 years Assistant Store Management experience
- Proven experience in a similar retail role
- Ability to create and analyse reports and sales data
- Strong leadership and excellent communication skills
- Impeccable customer service skills
- Ability to coach and motivate the team
- Sales and service focused
- Flexible work schedule
Performance metrics
- Overall performance of the store
- Meeting Sales targets and additional KPI's
- Customers satisfaction with the in-store experience
Benefits
- Competitive pay and commission structure
- A top-of-the-line training program, unique to the industry
- 40% discount on all Suitsupply products
- A clothing allowance for each new season
- Opportunity to build a career with one of the fastest growing companies in fashion
Retail Team Lead: Elevate Service, Drive Sales & Growth in London employer: SUIT SUPPLY
Suitsupply is an exceptional employer that prioritises employee growth and development, offering a top-of-the-line training programme unique to the fashion industry. With a competitive pay structure, generous discounts on products, and a vibrant work culture that encourages teamwork and excellence in customer service, you will thrive in a supportive environment that values your contributions. Join us in a dynamic retail setting where your leadership skills can shine and help drive sales and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Lead: Elevate Service, Drive Sales & Growth in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Retail Team Lead position. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for retail management roles and practice your answers. Highlight your leadership skills and how you've motivated teams in the past – that's what they'll want to hear!
✨Tip Number 3
Show off your sales savvy! Bring examples of how you've driven sales and improved customer satisfaction in previous roles. Use numbers and metrics to back up your claims – it shows you're results-oriented and ready to take on the challenge.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search – it shows you're serious about joining the team!
We think you need these skills to ace Retail Team Lead: Elevate Service, Drive Sales & Growth in London
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your love for retail shine through! We want to see how excited you are about providing top-notch customer service and driving sales. Share specific examples of how you've made a difference in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your experience in assistant store management and any leadership roles you've had. We appreciate when candidates take the time to align their skills with what we're looking for!
Quantify Your Achievements:Numbers speak volumes! If you've met sales targets or improved customer satisfaction scores, include those figures in your application. It helps us see the impact you've made in your previous positions and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re serious about joining our team at Suitsupply!
How to prepare for a job interview at SUIT SUPPLY
✨Know Your Stuff
Before the interview, make sure you’re familiar with Suitsupply’s brand values and customer service standards. Research their products and understand what sets them apart in the retail market. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you successfully managed a team or improved sales performance. Be ready to discuss how you motivated your team and handled challenges. This will demonstrate your capability to support the Store Manager effectively.
✨Be Data Savvy
Since the role involves analysing reports and sales data, brush up on your analytical skills. Be prepared to discuss how you’ve used data to drive sales or improve store operations in previous roles. This will highlight your ability to meet performance metrics.
✨Customer Service is Key
Think of specific instances where you provided exceptional customer service or resolved a difficult situation. Share these stories during the interview to illustrate your impeccable customer service skills and how you can ensure customers receive the best possible experience at Suitsupply.
