At a Glance
- Tasks: Support the Store Manager and oversee daily operations to ensure top-notch customer service.
- Company: Join a fast-growing fashion brand with a focus on quality and style.
- Benefits: Competitive pay, commission, 40% discount, and a clothing allowance.
- Other info: Excellent training and career growth opportunities await you!
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: 2-3 years in retail management, strong leadership, and customer service skills.
The predicted salary is between 24750 - 30250 £ per year.
Do you know what it takes to be the best support to a Manager?
In this role, you will be assisting all store operations related matters such as sales, staff performance, store maintenance, visual merchandise and everything else that concerns the store up to our standards.
You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you.
Your typical day includes / What can you expect to work on?
- Ensure customers receive the best possible Suitsupply in store service
- Act as strong support to the Store Manager
- Manage a team of Sales Assistants
- Take care of back-office functions, reporting, stock etc.
- Monitor sales performance
- You will help to ensure that quality is maintained within the store, pinning, service etc.
- Responsible for making sure that all procedures and guidelines are followed in store
- Delegate tasks to the team as required
- Ensure the Suitsupply brand is correctly presented and that merchandising guidelines are followed
- Motivate team and show best practice in service and sales
This job might be for you if you have
- 2-3 years Assistant Store Management experience
- Proven experience in a similar retail role
- Ability to create and analyse reports and sales data
- Strong leadership and excellent communication skills
- Impeccable customer service skills
- Ability to coach and motivate the team
- Sales and service focused
- Flexible work schedule
Your success will be measured by
- Overall performance of the store
- Meeting Sales targets and additional KPI's
- Customers satisfaction with the in-store experience
What do you get in return?
- Competitive pay and commission structure
- A top-of-the-line training program, unique to the industry
- 40% discount on all Suitsupply products
- A clothing allowance for each new season
- Opportunity to build a career with one of the fastest growing companies in fashion
- #J-18808-Ljbffr
Assistant Store Manager employer: SUIT SUPPLY
SUIT SUPPLY is an exceptional employer that prioritises a vibrant work culture and personal growth, making it an ideal place for those passionate about fashion and customer service. At the Vigo Street location, employees benefit from a supportive team environment, opportunities for professional development, and a commitment to delivering a Radically Personal customer experience. Join us to be part of a dynamic team that values quality, professionalism, and innovation in every interaction.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like SUIT SUPPLY, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like SUIT SUPPLY!
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at SUIT SUPPLY, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at SUIT SUPPLY and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show SUIT SUPPLY that you’re ready to jump in and contribute right away!
How to prepare for a job interview at SUIT SUPPLY
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
