At a Glance
- Tasks: Support individuals bereaved by suicide with empathy and practical guidance.
- Company: Join a vibrant charity dedicated to mental health support.
- Benefits: Hybrid working, training opportunities, and a supportive team environment.
- Other info: Future opportunities available as the team expands.
- Why this job: Make a real difference in people's lives during their toughest times.
- Qualifications: Experience in helplines or client-facing roles; studying counselling is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide? Do you want to be on the frontline, helping people through the emotional impact of their loss or offering information and guidance on some of the practical issues they may be facing?
We are looking for someone to join our team of Suicide Bereavement Advisers who are the first port of call for people looking for support following their loss. It is a hybrid role with a 60/40 split between working in our office in Westminster and from home.
About the role
- Manage a caseload of assigned clients.
- Provide emotional and practical support to clients over the phone and via email and SMS.
- Provide a safe space for them to talk about their loss and how it is impacting them, offering them empathy and validation.
- Provide information and advice about practical issues they may be dealing with.
- Where appropriate, refer them to our Counselling Service and help them to fill in the application form.
- Support them to access other relevant services through signposting.
- Log all contacts in our client management system, ensuring accurate records are kept and maintained.
- Help to identify gaps in our resources and ways to improve our services.
- Liaise with other relevant organisations to build our connections within the sector and increase awareness of our services.
- Attend and contribute to team and staff meetings.
- Work in accordance with our values and follow all policies and procedures.
This is a very rewarding role within a small, friendly and hardworking team which is committed to providing the highest quality support to our clients.
About you
- You will have experience of working on a helpline or a client-facing role, ideally in the area of mental health; or you may be studying to be a counsellor.
- Key attributes we are looking for include:
- A warm, empathic manner
- An ability to listen without judgement
- Calmness when dealing with people in distressing or challenging situations
- Able to work independently and as part of a team
- An enthusiasm to learn and to develop knowledge and skills
- Confidence in using digital technology
- Attention to detail, especially when it comes to record keeping
You will live within commuting distance of our office in Westminster. We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve. This role requires eligibility to work in the UK and a Basic DBS check. Training will be given to the right candidates.
Suicide Bereavement Advisor in London employer: Suicide&Co
Join a dynamic and compassionate charity in Westminster, where you will play a vital role in supporting individuals bereaved by suicide. Our inclusive work culture fosters personal growth and development, offering training opportunities and a supportive team environment. With a hybrid working model, you can balance your professional commitments while making a meaningful impact in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Suicide Bereavement Advisor in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Suicide&Co.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Suicide&Co!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Suicide&Co, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Suicide&Co or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Suicide Bereavement Advisor in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Suicide&Co:Before hitting send, make sure to tailor your application specifically to Suicide&Co! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Suicide&Co
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
