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- Tasks: Support individuals bereaved by suicide with empathy and practical guidance.
- Company: Join a vibrant charity dedicated to mental health support.
- Benefits: Hybrid working, training opportunities, and a supportive team environment.
- Why this job: Make a real difference in people's lives during their toughest times.
- Qualifications: Experience in helplines or client-facing roles; studying counselling is a plus.
- Other info: Future opportunities available as the team expands.
The predicted salary is between 28800 - 43200 £ per year.
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide? Do you want to be on the frontline, helping people through the emotional impact of their loss or offering information and guidance on some of the practical issues they may be facing?
We are looking for someone to join our team of Suicide Bereavement Advisers who are the first port of call for people looking for support following their loss. It is a hybrid role with a 60/40 split between working in our office in Westminster and from home.
About the role
- Manage a caseload of assigned clients.
- Provide emotional and practical support to clients over the phone and via email and SMS.
- Provide a safe space for them to talk about their loss and how it is impacting them, offering them empathy and validation.
- Provide information and advice about practical issues they may be dealing with.
- Where appropriate, refer them to our Counselling Service and help them to fill in the application form.
- Support them to access other relevant services through signposting.
- Log all contacts in our client management system, ensuring accurate records are kept and maintained.
- Help to identify gaps in our resources and ways to improve our services.
- Liaise with other relevant organisations to build our connections within the sector and increase awareness of our services.
- Attend and contribute to team and staff meetings.
- Work in accordance with our values and follow all policies and procedures.
This is a very rewarding role within a small, friendly and hardworking team which is committed to providing the highest quality support to our clients.
About you
- You will have experience of working on a helpline or a client-facing role, ideally in the area of mental health; or you may be studying to be a counsellor.
- Key attributes we are looking for include:
- A warm, empathic manner
- An ability to listen without judgement
- Calmness when dealing with people in distressing or challenging situations
- Able to work independently and as part of a team
- An enthusiasm to learn and to develop knowledge and skills
- Confidence in using digital technology
- Attention to detail, especially when it comes to record keeping
You will live within commuting distance of our office in Westminster. We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve. This role requires eligibility to work in the UK and a Basic DBS check. Training will be given to the right candidates.
Suicide Bereavement Advisor in London employer: Suicide&Co
Contact Detail:
Suicide&Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Suicide Bereavement Advisor in London
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, especially those who work with bereavement support. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by practising common questions related to emotional support roles. Think about your experiences and how they align with the role of a Suicide Bereavement Advisor. We want you to shine!
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, let them know why this role matters to you. Your genuine interest can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for dedicated individuals to join our team, so keep an eye out for future openings!
We think you need these skills to ace Suicide Bereavement Advisor in London
Some tips for your application 🫡
Show Your Empathy: When writing your application, let your warm and empathic nature shine through. Share experiences that highlight your ability to listen without judgement and support others in distressing situations.
Be Specific About Your Experience: Make sure to detail any relevant experience you have, especially in client-facing roles or helplines. We want to see how your background aligns with the responsibilities of a Suicide Bereavement Advisor.
Tailor Your Application: Don’t just send a generic application! Tailor it to reflect our values and the specific requirements of the role. This shows us that you’re genuinely interested in joining our team and making a difference.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the recruitment process.
How to prepare for a job interview at Suicide&Co
✨Understand the Role Deeply
Before your interview, take the time to really understand what being a Suicide Bereavement Advisor entails. Familiarise yourself with the emotional and practical support aspects of the role, and think about how your past experiences align with these responsibilities.
✨Showcase Your Empathy
During the interview, demonstrate your warm and empathic manner. Share examples from your previous roles where you’ve successfully supported individuals in distressing situations. This will help the interviewers see that you can provide the safe space clients need.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle challenging situations. Think about how you would respond to a client in crisis or someone who is struggling to access services. Practising these responses can help you feel more confident.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure the success of their support services. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
