About the role
Annual Salary: £45,000 - £50,000 plus bonus scheme.
Office Location: Watford, WD17 1JJ
Contract: Full-time 40 hours per week
Office Hours: Monday to Friday 07:30-16:30
Sector: Health and Social Care - Complex Care
Qualifications
- Must be a Registered Manager.
- Level 5 in Leadership and Management.
Responsibilities
- Maintain a high quality service working in partnership with colleagues.
- Ensure compliance reports are maintained and reporting is complete and accurate.
- Deliver safe, personalised services to each individual service user through assessment, person‑centred planning and regular outcome‑focused reviews of services.
- Effectively utilise the mobile workforce to ensure the service is appropriately resourced with suitably qualified, skilled and experienced workers.
- Identify and develop strategies for the planning and delivery of quality and innovative complex care services.
- Grow and develop services through increasing delivered hours and maximising referral opportunities.
- Identify recruitment needs and develop plans with relevant managers to ensure the service is appropriately resourced with capacity for growth.
- Play a practical role in our quality assurance programme to promote high quality, best practice and continuous improvement of services in line with our Quality Assurance Policies.
- Resolve complaints in accordance with our Complaints & Compliments Policy.
- Evaluate services through regular review, annual service user questionnaires, analysis of complaints and compliments etc.
Benefits
- Bonus Scheme
- 23 days of annual leave per year, plus birthday and bank holidays, with an increase to 25 after 2 years
- Career Progression to Senior Management
- Mentorship from our experienced Operations Manager
- Tailored Personal Development Plan, including a qualification in recruitment
Sugarman Health and Wellbeing is an equal opportunity employer and welcomes applications from all individuals, regardless of their sex, age, race, sexual orientation, gender reassignment, marital status, civil partnership status, religion, belief, pregnancy and maternity status, or disability.
Contact Details:
Sugarman Health & Wellbeing Recruitment Team
