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For Companies At a Glance
- Tasks: Welcome guests, ensure smooth ticket scanning, and create a positive mountain atmosphere.
- Company: Brighton Resort, a vibrant ski destination with a friendly culture.
- Benefits: Free ski pass, discounted lift tickets, and employee discounts at all outlets.
- Why this job: Be the first smile guests see and make their mountain experience unforgettable.
- Qualifications: Strong communication skills, positive attitude, and ability to work outdoors in all weather.
- Other info: Join a passionate team and enjoy a fun, dynamic work environment.
The predicted salary is between 13 - 16 £ per hour.
Brighton Resort is looking for fun, energetic, and reliable Outside Ticket Checkers to join our team for the upcoming winter season! As one of the first team members our guests encounter, you’ll set the tone for their day on the mountain. Stationed at lift access points, you’ll help ensure tickets and passes scan smoothly, keep lines moving, and spread positive energy to everyone heading uphill. This role is essential to creating a welcoming atmosphere, ensuring efficient lift access, and maintaining safety and security standards. As a visible ambassador of Brighton Resort, you’ll balance guest service with operational efficiency—all while working outdoors in every kind of mountain weather.
Perks & Benefits
- FREE All-Access Brighton Ski Pass
- FREE UTA Ski Bus access
- Discounted Brighton lift tickets for friends & family
- Access to discounted lift tickets at multiple ski areas
- Employee discounts at all Brighton outlets and all Boyne Resorts
- Discounted membership at Momentum Indoor Climbing Gym
- Pro deals through ExpertVoice, Liberty Mountain, and Outdoor Prolink
Responsibilities
- Welcoming Mountain Ambassador
- Greet guests warmly at lift access points
- Create excitement and positive energy for their skiing and riding experience
- Represent Brighton’s approachable, friendly culture authentically
- Efficiency Under Pressure
- Process guests quickly during peak times without losing friendliness
- Maintain pace during holiday mornings and powder days
- Stay calm, organized, and professional when lines build
- Safety & Security Focus
- Ensure only valid pass/ticket holders access the mountain
- Identify and address fraudulent or invalid tickets
- Remain alert to safety protocols and emergency procedures
- Adhere to uniform standards
- Weather Resilience
- Maintain a positive, professional attitude in all weather conditions
- Stay engaged and focused during cold, windy, or long shifts
- Dress appropriately and prepare for sustained outdoor work
- Guest Problem-Solving
- Assist guests with scanning issues patiently and respectfully
- Provide clear directions to resort facilities (restrooms, rentals, food services)
- Handle guest concerns with empathy and solution-focused communication
Qualifications
- Strong interpersonal and communication skills
- Positive and energetic under pressure and in cold weather
- Willingness to work outdoors for long periods in variable conditions
- Reliable attendance and punctuality
- Ability to stand for extended periods and move quickly when needed
- Comfortable working outdoors in all weather conditions
- Intermediate or advanced skiing or snowboarding ability
- Commitment to guest service and safety awareness
- Ability to stay attentive and focused without distraction
- Willingness to work with teammates from diverse backgrounds
- Availability for at least four shifts per week, including weekends, evenings, and holidays
- Reliable transportation to and from the resort in winter conditions
- Passion for the outdoors
Preferred (but not required)
- Previous guest service or outdoor recreation experience
- Familiarity with ski resort operations
Resort Culture Standards
At Brighton Resort, we value inclusivity, community, and passion for the mountain. Every team member contributes to a welcoming culture where guests feel valued and supported. Outside Ticket Checkers are expected to model professionalism, teamwork, and dedication to creating memorable guest experiences.
Outside Ticket Checker in Brighton employer: Sugarloaf Mountain Corporation
Contact Detail:
Sugarloaf Mountain Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outside Ticket Checker in Brighton
✨Tip Number 1
Get to know Brighton Resort! Familiarise yourself with the vibe, the perks, and what makes it special. When you chat with us during interviews, show your enthusiasm for the role and how you can contribute to that positive energy we love.
✨Tip Number 2
Practice your guest service skills! Role-play with friends or family to handle different scenarios, like scanning issues or busy peak times. This will help you stay calm and friendly under pressure, just like we need on those busy powder days.
✨Tip Number 3
Dress for success! Make sure you’re ready for all kinds of mountain weather. Show us you can maintain a professional attitude while staying warm and comfortable—this is key for working outdoors!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining our team. Don’t forget to highlight your passion for the outdoors and any relevant experience you have!
We think you need these skills to ace Outside Ticket Checker in Brighton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for the outdoors and guest service.
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we're looking for. Mention any relevant experience, especially if you've worked in guest service or outdoor settings before!
Show Your Passion: We love seeing candidates who are genuinely excited about the role. Share your passion for skiing or snowboarding and how you can contribute to creating a positive atmosphere for our guests.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Brighton Resort.
How to prepare for a job interview at Sugarloaf Mountain Corporation
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Outside Ticket Checker entails. Familiarise yourself with the responsibilities like guest interaction, ticket scanning, and maintaining safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Positive Energy
Since this role is all about creating a welcoming atmosphere, be sure to convey your enthusiasm during the interview. Share examples of how you've spread positivity in previous roles or situations, especially under pressure. This will demonstrate that you can embody Brighton Resort's friendly culture.
✨Prepare for Weather-Related Questions
Given that you'll be working outdoors in various weather conditions, be ready to discuss how you handle cold or challenging environments. Share any personal experiences that highlight your resilience and commitment to staying positive, even when the weather isn't ideal.
✨Emphasise Teamwork and Communication Skills
As an Outside Ticket Checker, you'll need to work closely with teammates and communicate effectively with guests. Prepare to discuss your past experiences in team settings and how you’ve resolved conflicts or assisted others. This will showcase your ability to contribute to a collaborative environment at Brighton Resort.
