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- Tasks: Welcome clients, manage bookings, and create a warm studio vibe.
- Company: Join sugaringLA, a game-changer in the beauty industry focused on natural hair removal.
- Benefits: Enjoy ongoing training, growth opportunities, and a supportive team environment.
- Why this job: Be part of a mission-driven team that values warmth, inclusivity, and client confidence.
- Qualifications: 2+ years in customer service, strong communication skills, and a passion for learning.
- Other info: Anticipated opening in June 2025; apply directly to the franchise for hiring decisions.
The predicted salary is between 24000 - 36000 £ per year.
Our mission is to inspire every body, mind and spirit through simple warmth, lasting service and earthly care. Our promise is to go Beyond the Surface in our skin care education and hair removal technique so that every client can experience emotionally comforting skin conditioning and soothing hair removal. SugaringLA was founded to provide clients with an elevated, more effective treatment for hair removal, using all natural, organic products and the traditional method of sugaring.
We are looking for highly motivated and experienced Front Desk Coordinators for our studio. Your focus will be on providing an elevated client experience, selling memberships, and cultivating a warm and inviting studio environment. You will be highly focused on membership sales, retail sales, booking clients, and overall brand presence.
What does it mean to join the sugaringLA team?
- Knowledgeable understanding of sugaringLA's Smart Sugaring Technique, elevating the hair removal experience.
- Access ongoing training, support, and a community of sLA peers to improve your skills and grow your career.
- Build a career with fantastic earning potential and growth.
- Embody the sLA brand mission and characteristics.
- Feel like the studio is your calm and inviting creative space.
- Spend your days in a clean, sustainable, organic studio environment.
Required Skills of a Front Desk Coordinator:
- Strong verbal communication and listening skills
- 2+ years in customer service (Spa/Salon preferred)
- Ability to learn and utilize our booking software and studio procedures
- Ability to multi-task and stay organized
- Ability to problem-solve with keen attention to detail
- Initiates self-learning and is comfortable with educating clients on products and services offered
- Can follow detailed instructions and take feedback to foster growth and potential
Responsibilities:
- Utilizes sugaringLA's booking software and studio operating procedures
- Increase Earthly Care membership and skin care sales
- Greet visitors and provide an excellent client experience
- Answers phones and schedules appointments
- Contribute to group operations, such as inventory maintenance
- Maintain a clean and inviting studio environment
- Create new clientele through sugaringLA's referral programs
sugaringLA Shrewsbury's anticipated opening date is June 2025!
Our brand personality traits are transparent, simple, warm, inviting, and individualized. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise.
JOIN THE SUGARINGLA TEAM AND...
- Master sugaringLA's Smart Sugaring Technique.
- Access ongoing training, support, and a community of sugarists.
- Build a career with fantastic earning potential.
- Enjoy Employee Perks!
Front Desk Coordinator employer: Sugaringla
Contact Detail:
Sugaringla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Coordinator
✨Tip Number 1
Familiarise yourself with sugaringLA's Smart Sugaring Technique. Understanding this unique method will not only help you during the interview but also show your genuine interest in the brand and its services.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've provided exceptional client experiences in previous roles. Highlighting your ability to create a warm and inviting atmosphere will resonate well with the hiring team.
✨Tip Number 3
Research the beauty industry trends, especially around organic and sustainable practices. Being knowledgeable about current trends will help you engage in meaningful conversations during your interview and show that you're aligned with their mission.
✨Tip Number 4
Connect with current employees or alumni from sugaringLA on social media platforms like LinkedIn. This can provide you with insider insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Front Desk Coordinator
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand sugaringLA's mission and values. Familiarise yourself with their Smart Sugaring Technique and how they aim to provide an elevated client experience. This knowledge will help you tailor your application to reflect their ethos.
Highlight Relevant Experience: In your CV and cover letter, emphasise your customer service experience, especially in spa or salon environments. Mention specific achievements related to client satisfaction, sales, or any relevant skills that align with the responsibilities of a Front Desk Coordinator.
Showcase Communication Skills: Since strong verbal communication is crucial for this role, make sure to demonstrate your communication skills in your application. Use clear and concise language, and consider including examples of how you've effectively communicated with clients or resolved issues in previous roles.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for joining the sugaringLA team. Share why you resonate with their mission and how you can contribute to creating a warm and inviting studio environment.
How to prepare for a job interview at Sugaringla
✨Understand the Brand Mission
Before your interview, make sure you fully understand sugaringLA's mission to inspire every body, mind, and spirit. Familiarise yourself with their values of warmth, lasting service, and earthly care, as this will help you align your answers with what they are looking for.
✨Showcase Your Customer Service Skills
With 2+ years in customer service being a requirement, prepare examples from your past experiences that highlight your strong verbal communication, problem-solving abilities, and how you've contributed to creating a welcoming environment for clients.
✨Demonstrate Your Sales Acumen
Since the role focuses on membership and retail sales, be ready to discuss your previous sales experiences. Share specific strategies you used to increase sales and how you built rapport with clients to encourage them to return.
✨Be Ready to Discuss Multi-tasking and Organisation
As a Front Desk Coordinator, you'll need to juggle various tasks. Prepare to talk about how you manage multiple responsibilities effectively, perhaps by sharing a time when you successfully handled a busy period while maintaining excellent service.
