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- Tasks: Welcome clients, manage bookings, and create a warm studio vibe.
- Company: Join sugaringLA, a game-changer in the beauty industry focused on natural hair removal.
- Benefits: Enjoy ongoing training, growth opportunities, and a supportive team environment.
- Why this job: Be part of a mission to inspire confidence through exceptional client care and sustainable practices.
- Qualifications: 2+ years in customer service, strong communication skills, and a passion for beauty.
- Other info: Anticipated opening in June 2025; apply directly to the franchise location.
The predicted salary is between 24000 - 36000 £ per year.
Our mission is to inspire every body, mind and spirit through simple warmth, lasting service and earthly care. Our promise is to go Beyond the Surface in our skin care education and hair removal technique so that every client can experience emotionally comforting skin conditioning and soothing hair removal.
SugaringLA was founded to provide clients with an elevated, more effective treatment for hair removal, using all natural, organic products and the traditional method of sugaring with a modern twist. We value care and are looking for Front Desk Coordinators that can contribute and foster this value each day in our studio.
We are looking for highly motivated and experienced Front Desk Coordinators for our studio. Your focus will be on providing an elevated client experience, selling memberships and cultivating a warm and inviting studio environment. You will be highly focused on membership sales, retail sales, booking clients and overall brand presence.
What does it mean to join the sugaringLA team?
- Knowledgeable understanding of sugaringLA's Smart Sugaring Technique, elevating the hair removal experience.
- Access ongoing training, support, and a community of sLA peers to improve your skills and grow your career.
- Build a career with fantastic earning potential and growth.
- Embody the sLA brand mission and characteristics.
- Feel like the studio is your calm and inviting creative space.
- Spend your days in a clean, sustainable, organic studio environment where you’ll form meaningful connections with guests.
Required Skills of a Front Desk Coordinator:
- Strong verbal communication and listening skills
- 2+ years in customer service (Spa/Salon is preferred)
- Ability to learn and utilize our booking software and studio procedures
- Ability to multi-task and stay organized
- Ability to problem-solve with a keen attention to detail
- Initiates self-learning and is comfortable with educating clients on products and services offered
- Can follow detailed instructions and take feedback to foster growth and potential
Responsibilities:
- Utilizes sugaringLA's booking software and studio operating procedures
- Increase Earthly Care membership and skin care sales
- Greet visitors and provide an excellent client experience
- Answers phones and schedules appointments
- Contribute to group operations, such as inventory maintenance
- Maintain a clean and inviting studio environment
- Create new clientele through sugaringLA's referral programs
sugaringLA Shrewsbury's anticipated opening date is June 2025!
Our brand personality traits are transparent, simple, warm, inviting, and individualized. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise.
Front Desk Coordinator employer: sugaringLA of Shrewsbury
Contact Detail:
sugaringLA of Shrewsbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Coordinator
✨Tip Number 1
Familiarise yourself with sugaringLA's Smart Sugaring Technique. Understanding this unique method will not only help you in interviews but also show your genuine interest in the brand and its services.
✨Tip Number 2
Highlight your customer service experience, especially in spa or salon environments. Be ready to share specific examples of how you've provided excellent client experiences in the past.
✨Tip Number 3
Demonstrate your ability to multi-task and stay organised. Think of scenarios where you've successfully managed multiple responsibilities at once, as this is crucial for a Front Desk Coordinator role.
✨Tip Number 4
Show enthusiasm for ongoing learning and self-improvement. Mention any relevant training or courses you've taken that align with the values of sugaringLA, as this will resonate well with their mission.
We think you need these skills to ace Front Desk Coordinator
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand sugaringLA's mission and values. Highlight how your personal values align with their focus on warmth, service, and care in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service, especially in spa or salon environments. Emphasise any skills that relate to membership sales, client interaction, and organisational abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent client experiences. Mention specific examples from your past roles that demonstrate your ability to foster a warm and inviting environment.
Highlight Relevant Skills: In your application, clearly outline your strong verbal communication skills, attention to detail, and ability to multi-task. These are key traits that sugaringLA is looking for in a Front Desk Coordinator.
How to prepare for a job interview at sugaringLA of Shrewsbury
✨Understand the Brand Mission
Before your interview, make sure you fully understand sugaringLA's mission to inspire every body, mind, and spirit. Be prepared to discuss how you can embody this mission in your role as a Front Desk Coordinator.
✨Showcase Your Customer Service Skills
With at least 2 years of customer service experience required, be ready to share specific examples of how you've provided excellent service in previous roles. Highlight any experience in a spa or salon setting, as this will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
As a Front Desk Coordinator, you'll need to multi-task and stay organised. Prepare to discuss how you manage your time and tasks effectively, perhaps by sharing a situation where you successfully handled multiple responsibilities at once.
✨Be Ready to Discuss Sales Experience
Since the role involves selling memberships and retail products, come equipped with examples of your sales achievements. Talk about how you’ve successfully increased sales in past positions and how you plan to contribute to membership growth at sugaringLA.
