Business Development Representative

SugarCRM is looking for a talented, energetic and driven individual to join our team as Business Development Representative (BDR) in our Solihull office. Supporting the UK and potentially wider EMEA sales team, you will play a pivotal role in driving our outbound prospecting efforts.

Key Responsibilities:

• Building rapport with contacts through phone calls, emails (including video emails) and social channels.
• Working closely with the SugarCRM sales team to ensure that the leads provided to sales are qualified correctly and are progressing through the sales funnel.
• Gathering key information to update the CRM system and assigning next steps for sales or marketing nurture paths.
• Proactively identifying and engaging with potential clients in the UK market through outbound telemarketing, email campaigns, social media outreach, and video prospecting.
• Building and maintaining relationships with key prospects, understanding their needs, and effectively conveying how our solutions can benefit them.
• Meeting and exceeding monthly and quarterly outbound prospecting and lead generation targets.
• Continuously researching and analysing the UK market to identify trends, opportunities, and potential clients.
• Successfully managing and overcoming prospect objections.
• Staying current on the SugarCRM products and solutions.
• Actively looking for opportunities to improve and optimise lead management.
• Recording information and maintaining detailed and accurate records in the CRM system.

Qualifications:

• Experience with value-based selling highly preferred.
• Strong proficiency in using email, social media platforms (LinkedIn etc.), and video prospecting to engage with key prospects.
• Strong written and verbal communication skills.
• Professional, determined, and results-oriented.
• Positive attitude, team-oriented, and a self-starter.
• A hunger for a career in sales and a desire to learn and grow within a dynamic sales environment.
• Ability to accurately determine lead qualifications based upon established criteria.
• Comfortable learning key software applications.

To stand out from the crowd:

• Previous experience of using sales cadencing/sequencing tools and LinkedIn Sales Navigator would be advantageous.
• While this role will focus on the UK, other languages could be advantageous.

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we're looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.

About Sales‑i UK Ltd., a SugarCRM Company: From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we're on a mission to help sales teams reach their highest potential. Our diverse team around the world shares a passion for helping customers succeed. Together, we're building a culture that values personal and professional growth—and we're proud to be recognized as a Great Place to Work. We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day. If you're looking to level up your career and help businesses grow better and faster, you're in the right place.

Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks: UK Pension Scheme, Private medical and dental insurance, Health & Wellness Reimbursement Program, Unpaid sabbatical leave, Educational Resources – Career & Personal Development Program, Various discount programs (i.e. travel, virtual exercise classes, etc.), and we are a merit‑based company with many opportunities to learn, excel and grow your career!