At a Glance
- Tasks: Develop and maintain databases, optimise performance, and support users with technical issues.
- Company: Join SugarAI, a pioneering company redefining CRM with AI-driven solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, health perks, and career development opportunities.
- Other info: Diverse environment encouraging growth, creativity, and collaboration.
- Why this job: Be part of a dynamic team shaping the future of AI in customer relationship management.
- Qualifications: 5+ years in database administration, strong problem-solving skills, and teamwork experience.
The predicted salary is between 50000 - 60000 £ per year.
About SugarAI UK Limited. SugarAI is redefining CRM for the age of AI. We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next. More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference. Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done. If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.
This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Solihull location, specifically, working in-office a minimum of 3 days per week.
Impact You Will Make in the Role:
- Develop and maintain database documentation, including data standards, procedures and definitions for data elements and tables in the company.
- Identify and implement database requirements for new or existing applications by working collaboratively with other teams.
- Optimize database performance and efficiency by evaluating and recommending new database technologies.
- Support users and developers by resolving data-related technical issues and troubleshooting queries by guiding them with best practices.
- Execute regular database maintenance tasks, including database defragmentation, backups, and database replication.
- Design, install, configure and maintain database systems, including monitoring, patching, tuning and troubleshooting issues.
- Provide a seamless flow of information by keeping the database running smoothly.
- Ensure data security and integrity, including implementation of access controls, backups and recovery plans.
- Support ongoing database operations to support application and customer activities.
What You Will Bring:
- 5+ years of experience in database administration or in a similar role.
- Experience in database backup, disaster recovery planning, performance optimization and data security.
- Extensive knowledge with container orchestration technologies including Docker and Kubernetes.
- Knowledge of database management systems such as MySQL, Postgres and MSSQL.
- Outstanding communication and collaboration skills to work in a team environment.
- Strong analytical and problem-solving skills to provide quick solutions to issues.
- Experience with virtualization and cloud technologies.
- Strong knowledge of version control systems and hands-on experience with Git.
Preferred Qualifications:
- Experience in an on-call rotation.
- Additional database platform experience (DB2, Oracle, etc.).
- Previous experience as a mentor or advisor.
We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.
Benefits and Perks:
- UK Pension Scheme.
- Private medical and dental insurance.
- Health & Wellness Reimbursement Program.
- Unpaid sabbatical leave.
- Educational Resources - Career & Personal Development Program.
- Various discount programs (i.e. travel, virtual exercise classes, etc.).
- We are a merit-based company with many opportunities to learn, excel and grow your career!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Database Administrator in Solihull employer: SugarAI
At SugarAI UK Limited, we pride ourselves on being an exceptional employer that fosters a culture of impact, ownership, and continuous growth. Our hybrid work model allows for flexibility while collaborating in our Solihull office, where you will be part of a dynamic team dedicated to redefining CRM through innovative AI solutions. With a strong focus on employee development, competitive benefits, and a commitment to diversity, we create an inspiring environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Database Administrator in Solihull
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SugarAI through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into SugarAI's mission and values. Show us how your skills align with our goals in AI-driven CRM. Tailor your examples to highlight your experience in database management and collaboration.
✨Tip Number 3
Don’t just wait for the job to come to you! Apply directly through our website. It shows initiative and gives you a better chance of being noticed by our hiring team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your excitement about the role can leave a lasting impression. Plus, it shows us you're genuinely interested in joining the team.
We think you need these skills to ace Database Administrator in Solihull
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for database administration shine through! We want to see how excited you are about the role and how you can contribute to our mission at SugarAI.
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience in database management. We love seeing specific examples of how you've optimised performance or resolved technical issues in the past!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role. Remember, clarity is key!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at SugarAI
✨Know Your Databases Inside Out
Make sure you brush up on your knowledge of MySQL, Postgres, and MSSQL. Be ready to discuss your experience with these systems, including any performance optimisation techniques you've used. This will show that you're not just familiar with the technology but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled data-related technical issues in the past. Think about specific challenges you've faced and how you resolved them. This will demonstrate your analytical skills and ability to think on your feet, which is crucial for a Database Administrator.
✨Emphasise Collaboration
Since this role involves working closely with other teams, be ready to talk about your communication and collaboration skills. Share experiences where you successfully worked with others to implement database requirements or troubleshoot issues. This will highlight your ability to thrive in a team environment.
✨Understand the Company’s Vision
Familiarise yourself with SugarAI's mission to redefine CRM through AI. Be prepared to discuss how your skills and experiences align with their goals. Showing that you understand their vision will demonstrate your genuine interest in the role and the company.
