At a Glance
- Tasks: Develop and maintain databases, optimise performance, and support users with technical issues.
- Company: Join SugarAI, a pioneering tech company transforming CRM with AI-driven solutions.
- Benefits: Enjoy a competitive salary, private medical insurance, and career development resources.
- Other info: Hybrid work model with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team shaping the future of AI in customer relationship management.
- Qualifications: 5+ years in database administration and strong skills in collaboration and problem-solving.
The predicted salary is between 50000 - 60000 £ per year.
About SugarAI UK Limited. SugarAI is redefining CRM for the age of AI. We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface‑level insights, we help teams focus on what matters most and know exactly what to do next. More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real‑world challenges where relationships, context, and precision make all the difference. Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done. If you’re excited to help shape what’s next in AI‑driven CRM—and build technology that drives real outcomes—we’d love to meet you.
This role operates on a hybrid model, with a mix of remote work and in‑office collaboration at our Solihull location, specifically working in‑office a minimum of 3 days per week.
Impact You Will Make in the Role- Develop and maintain database documentation, including data standards, procedures and definitions for data elements and tables in the company.
- Identify and implement database requirements for new or existing applications by working collaboratively with other teams.
- Optimize database performance and efficiency by evaluating and recommending new database technologies.
- Support users and developers by resolving data‑related technical issues and troubleshooting queries by guiding them with best practices.
- Execute regular database maintenance tasks, including database defragmentation, backups, and database replication.
- Design, install, configure and maintain database systems, including monitoring, patching, tuning and troubleshooting issues.
- Provide a seamless flow of information by keeping the database running smoothly.
- Ensure data security and integrity, including implementation of access controls, backups and recovery plans.
- Support ongoing database operations to support application and customer activities.
- 5+ years of experience in database administration or a similar role.
- Experience in database backup, disaster recovery planning, performance optimization and data security.
- Extensive knowledge with container orchestration technologies including Docker and Kubernetes.
- Knowledge of database management systems such as MySQL, Postgres and MSSQL.
- Outstanding communication and collaboration skills to work in a team environment.
- Strong analytical and problem‑solving skills to provide quick solutions to issues.
- Experience with virtualization and cloud technologies.
- Strong knowledge of version control systems and hands‑on experience with Git.
- Experience in an on‑call rotation.
- Additional database platform experience (DB2, Oracle, etc.).
- Previous experience as a mentor or advisor.
- UK Pension Scheme.
- Private medical and dental insurance.
- Health & Wellness Reimbursement Program.
- Unpaid sabbatical leave.
- Educational Resources – Career & Personal Development Program.
- Various discount programs (travel, virtual exercise classes, etc.).
- Merit‑based company with many opportunities to learn, excel and grow your career.
Database Administrator employer: SugarAI
At SugarAI UK Limited, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our hybrid work model in Solihull allows for flexibility while ensuring meaningful in-office interactions, promoting both personal and professional growth. With a strong focus on employee development, competitive benefits, and a commitment to impactful work in AI-driven CRM, we empower our team to thrive and make a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Database Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SugarAI on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your database skills. Be ready to discuss your experience with MySQL, Postgres, and container orchestration technologies like Docker and Kubernetes. Show us you know your stuff!
✨Tip Number 3
Don’t just talk about your technical skills; share examples of how you've collaborated with teams in the past. We love candidates who can communicate well and work together to solve problems.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of the SugarAI team.
We think you need these skills to ace Database Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Database Administrator role. Highlight your experience with database management systems like MySQL and Postgres, and don’t forget to mention your skills in performance optimisation and data security. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about working with us at SugarAI and how your skills can help us redefine CRM. Be genuine and let your personality come through—this is your opportunity to connect with us on a personal level.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex database issues in the past. We love candidates who can think critically and provide quick solutions, so don’t hold back on sharing those success stories that demonstrate your analytical prowess!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at SugarAI!
How to prepare for a job interview at SugarAI
✨Know Your Databases Inside Out
Make sure you brush up on your knowledge of MySQL, Postgres, and MSSQL. Be ready to discuss your experience with these systems, including any specific projects you've worked on. This will show that you’re not just familiar with the technology but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled database-related issues in the past. Think about times when you optimised performance or resolved technical problems. This will demonstrate your analytical skills and ability to think on your feet, which is crucial for a Database Administrator.
✨Communicate Clearly and Collaboratively
Since this role involves working with various teams, practice articulating your thoughts clearly. Be ready to explain complex concepts in simple terms. Highlight any past experiences where you collaborated with others to achieve a common goal, as this will resonate well with their team-oriented culture.
✨Understand the Company’s Vision
Familiarise yourself with SugarAI's mission to redefine CRM through AI. Think about how your skills can contribute to their goals. Showing that you understand their vision and are excited about it will set you apart from other candidates.
