Service Manager

Consensus is not just a care provider – we’re a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you’re as passionate as we are about making a meaningful difference in the lives of others, then this may be the job for you as we seek a new service manager to lead our amazing team in Ironville, Nottinghamshire.

We believe that great leaders are the key to delivering exceptional care and services to the people we support. As well as support from your Area Director, you’ll have access to our Leadership Academy, empowering you to unlock your full potential and inspire your team at every stage of your leadership journey.

The Old Vicarage, Ironville is a nine bed residential home in the village of Ironville in Nottinghamshire. The service comprises three separate living accommodations including the main house which is a large four bed Georgian property, a three bed bungalow and a two bed renovated stable block set in three acres of land. We actively encourage involvement from families and professionals, always focused on good outcomes for the people we support.

Your Role:

• From ensuring the service runs smoothly and achieves quality excellence, to encouraging personal growth & development of the team – every day is unique.
• Through leadership and support, our Service Managers make a difference to their colleagues’ lives and the people we support – and are an integral part of ensuring everyone at Consensus has the opportunity to flourish.
• Enable the people we support to lead a fulfilling life and to maximise their independence to enable them to achieve their full potential.
• Ensure the wellbeing of the team is prioritised, and that they are given the appropriate tools and opportunities to excel in their current role and future career.
• Ensure the service is run in an efficient and responsible manner, balancing the achievement of budget with the ethos of excellent quality.
• Effectively manage financial performance, with financial resources appropriately managed & controlled.
• Promote quality assurance, working towards legal, clinical, statutory, and organisational obligations, to develop effective work strategies and processes, ensuring that the business is run in an efficient and responsible manner.
• Ensure full and accurate reporting of management information, maximising quality and compliance.

The role requires you to be registered with the Care Quality Commission (CQC).

Benefits:

• Bonus Scheme: Discretionary 10% annual bonus scheme.
• Annual Leave: 25 Days Annual Leave.
• Recognition & Rewards: Including long service awards.
• Learning & Development: Supporting your personal and professional growth with Consensus Academy.
• Health & Wellbeing: From our Employee Assistance Programme to our Mental Health First Aiders – colleague wellbeing is a priority and we’re here to support you and your teams.

To be successful in this role, you will:

• Have plenty of experience working with those with Learning Disabilities or complex behaviours.
• Be an experienced Service Manager looking for a new challenge – with a background in Supported Living or Residential Services.
• Have a minimum of a Level 3 qualification in Health & Social Care – support and training towards Level 4 and 5 is available.
• Bring strong leadership, interpersonal and communication skills.
• Be confident, flexible and efficient – you’re happy to work on a shift basis and, where required, be on call.
• Above all, you’ll be committed to providing person-centred care that provides equitable opportunities to all of those you’re working for.

We are proud to have been officially certified as a Great Place to Work®, and one of the UK’s Best Workplaces for Women in 2025. This great company culture is built on appreciation, recognition, and ensuring our colleagues have the right opportunities to flourish. We value individuality and diversity, and we know that every journey is unique.

Want to hear more about the role? Call our dedicated in-house recruitment team on 01206 417573.

We are an equal opportunities employer and welcome applications from all suitably qualified people regardless of their race, sex, disability, religion/belief, sexual orientation, or age.