At a Glance
- Tasks: Deliver top-notch customer service and prepare delicious food and drinks.
- Company: Join the Suffolk Wildlife Trust at Carlton Marshes, a vibrant nature reserve.
- Benefits: Earn £12.71 per hour plus holiday pay with flexible working hours.
- Other info: Enjoy a dynamic work environment with opportunities to learn and grow.
- Why this job: Be part of a team that promotes nature and engages with visitors.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: Carlton Marshes Nature Reserve & Visitor Centre, Carlton Marshes, Burnt Hill Lane, Lowestoft, Suffolk, NR33 8HU
Contract type: Casual
Working hours: Flexible; typically Monday to Sunday 9:00am – 5:00pm covering weekdays, weekends, bank holidays and school holidays.
Pay: £12.71 per hour plus holiday pay.
Closing date: Tuesday 21 April 2026
Role Overview
Deliver excellent customer service, prepare and serve hot and cold food and refreshments, maintain high standards of food presentation and cleaning, support the café’s commercial success, and promote the work of Suffolk Wildlife Trust.
Responsibilities
- Promote a welcoming atmosphere for visitors and encourage participation in Trust activities.
- Serve refreshments confidently and maintain excellent cleaning procedures.
- Assist with stock control processes and manage EPOS till systems.
- Prepare and present hot and cold food items to high standards.
- Work well with others as part of the café & visitor experience team.
Qualifications
- Good interpersonal, communication and customer service skills.
- Experience in similar roles is desirable.
- Familiarity with EPOS till systems and stock control.
- Barista skills and experience making specialty coffee beverages is desirable.
- Ability to work flexible hours as per casual worker basis.
EEO Statement
Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.
