At a Glance
- Tasks: Greet patients, manage appointments, and handle queries at our friendly practice.
- Company: Framfield House Surgery, a supportive healthcare team in Woodbridge.
- Benefits: Competitive salary, 5 weeks annual leave, free parking, and a friendly work environment.
- Other info: Opportunity for permanent position after 6-12 months; experience in primary care is a plus.
- Why this job: Join a caring team and make a difference in patients' lives every day.
- Qualifications: Strong customer service skills, good organisation, and computer literacy required.
The predicted salary is between 20000 - 25000 £ per year.
Framfield House Surgery is a friendly supportive practice based in Woodbridge which has over 14,500 patients. We are recruiting a part time receptionist/administrator to work in the Practice on a 6 – 12 month contract with the opportunity of a permanent position after this time.
The role:
- Work on our front desk to greet patients face to face/make appointments/deal with patient queries
- Answer incoming calls to make appointments/deal with queries
- Make outgoing calls to patients and other organisations as necessary
- Support the team with administrative duties applicable to the role
We offer:
- Good working conditions
- Friendly and experienced team of receptionists/administrators
- Free car parking
- Competitive salary dependent on experience
- 5 weeks annual leave plus bank holidays / pro rata
The successful candidate will be able to:
- Support the team by working in an efficient and effective way
- Participate in staff meetings
- Be a good team player
- Have outstanding customer service
- Possess good numeracy, literacy and computer skills
- Have an excellent and confident telephone manner whilst remaining empathetic and understanding the need for strict confidentiality
- Possess good organisation skills
- Knowledge of SystmOne is preferred and experience of working within a primary care setting would be an advantage
The successful applicant should have good organisational skills and be enthusiastic to provide an efficient timely service.
For further information or to apply please provide a CV with a covering letter to Mrs Helen Hazelton, Practice Manager, or Julie Giles, Business and Finance Manager, Framfield Medical Centre, Ipswich Road, Woodbridge IP12 4FD or by email to Helen.Hazelton@nhs.net or Julie.giles3@nhs.net.
If you would like more information about us, the services we offer or would like to discuss anything you have seen on our website, please get in touch.
GP Receptionist / Administrator in Woodbridge employer: Suffolk LMC
Join our well-established practice as a Part Time Practice Nurse, where you will be part of a friendly and supportive team dedicated to providing high-quality patient care. We pride ourselves on our competitive pay rates, a positive work environment, and ample opportunities for professional growth through regular training and mentoring. Located in a practice rated 'Good' by CQC, we embrace technology and innovation, ensuring a fulfilling and rewarding experience for all our staff.
StudySmarter Expert Advice🤫
We think this is how you could land GP Receptionist / Administrator in Woodbridge
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Suffolk LMC.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Suffolk LMC.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Suffolk LMC, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace GP Receptionist / Administrator in Woodbridge
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Suffolk LMC.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Suffolk LMC.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Suffolk LMC. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Suffolk LMC. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Suffolk LMC
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Suffolk LMC’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
