At a Glance
- Tasks: Assist patients and manage reception duties in a friendly, efficient manner.
- Company: Join the welcoming team at Little St John’s Surgery in Woodbridge.
- Benefits: Flexible hours, supportive environment, and the chance to make a difference.
- Other info: Opportunity for growth and learning in a healthcare setting.
- Why this job: Be the friendly face that helps patients navigate their healthcare journey.
- Qualifications: Motivated, detail-oriented, and excellent communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
Little St John’s Surgery are looking for a Care Navigator to join our Reception team in Woodbridge. You will need to be flexible, highly motivated and friendly with an excellent eye for detail. The post offers 22 hours a week as follows:
- Monday PM 13:00 to 19:00
- Tuesday AM 08:00 to 13:00
- Thursday PM 13:00 to 19:00
- Friday AM 08:00 to 13:00
- Plus occasional Saturday mornings and cover for holidays and sickness as required.
Any employment offer will be subject to a full DBS check and References.
Receptionist Job summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive, professional and friendly image to patients and other visitors, either in person or via the telephone.
PRINCIPAL DUTIES AND RESPONSIBILITIES TO INCLUDE:
- To have a thorough knowledge of all practice policies and procedures.
- To work in accordance of written protocols.
- Processing all post and electronic communications on the day they arrive.
- Managing the uploading and downloading of temporary resident forms.
- To manage the waiting list for 24 hour blood pressure monitoring and 24 hour ECGs.
- Any other Administration duties required as advised by the Team Lead.
If you would like more information about us, the services we offer or would like to discuss anything you have seen on our website, please get in touch.
Care Navigator & Front Desk Specialist in Woodbridge employer: Suffolk LMC
Little St John’s Surgery is an excellent employer that prioritises a supportive and friendly work environment in the heart of Woodbridge. With flexible working hours and a commitment to employee development, we offer our Care Navigators the opportunity to grow within a dedicated team while making a meaningful impact on patient care. Join us to be part of a practice that values your contributions and fosters a culture of collaboration and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Care Navigator & Front Desk Specialist in Woodbridge
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Little St John’s Surgery. Familiarise yourself with their services and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and teamwork. Think about examples from your past experiences that highlight your flexibility and attention to detail.
✨Tip Number 3
Dress the part! First impressions matter, especially in a healthcare setting. Make sure you look professional and approachable, as this reflects the friendly image they want to project to patients.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Care Navigator & Front Desk Specialist in Woodbridge
Some tips for your application 🫡
Show Your Friendly Side:As a Care Navigator, being friendly is key! Make sure your application reflects your warm personality. Use a conversational tone and share experiences that highlight your ability to connect with people.
Attention to Detail is Crucial:We love candidates who pay attention to detail. Double-check your application for any typos or errors. Highlight any relevant experience where your eye for detail made a difference in your previous roles.
Flexibility is Your Friend:Since the role requires flexibility, mention any past experiences where you adapted to changing schedules or tasks. This shows us you're ready to jump in wherever needed!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Suffolk LMC
✨Know the Practice Inside Out
Before your interview, make sure you familiarise yourself with Little St John’s Surgery. Understand their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your People Skills
As a Care Navigator, you'll be interacting with patients regularly. Prepare examples of how you've successfully assisted or communicated with others in previous roles. Highlight your friendly and professional approach to ensure you fit well within the team.
✨Demonstrate Attention to Detail
Given the role's emphasis on detail, think of instances where your attention to detail made a difference. Whether it was managing schedules or processing communications, be ready to share specific examples that illustrate this skill.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle real-life situations at the reception. Think about how you would manage a busy waiting room or deal with an upset patient. Practising these scenarios can help you respond confidently during the interview.
