At a Glance
- Tasks: Join our friendly team to provide top-notch patient service and manage reception duties.
- Company: Dynamic GP practice focused on excellent patient care in Bury St Edmunds.
- Benefits: Generous leave, NHS pension scheme, discounts, and a fully equipped staff kitchen.
- Other info: Flexible hours with opportunities for overtime and career growth.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Good communication skills, IT proficiency, and a patient-focused attitude required.
Mount Farm Surgery is a dynamic, forward‑thinking GP practice in Moreton Hall, Bury St Edmunds. Focused on delivering the best possible patient service we are seeking an enthusiastic, flexible new team‑member to join our Reception team.
The successful applicant will have excellent communication skills, with a patient‑focussed attitude. We are looking for a quick learner with good IT skills and excellent attention to detail. Joining a team of 8 others, as part of a wider team, a helpful and friendly manner is essential, with the ability to work well with others.
The role is for 25.25 hours per week.
Monday: 7:45am-5:00pm
+ 5 flexible hours per week to be worked in Reception (these hours will be confirmed at least 1 week in advance).
Plus, the availability to work occasional Saturday mornings on a rota basis and voluntary overtime will also be available.
In return for your hard work, Mount Farm is delighted to offer:
- Generous annual leave entitlement
- Membership of the NHS contributory pension scheme
- Option of NHS discounts & Blue Light Card for retail/dining/holidays etc.
- A fully equipped kitchen and staff room
Telephone interviews will take place on 7th November and if you are successful, you will be invited to a face‑to‑face interview that will take place on 11th November.
The successful applicant will be expected to pass a standard DBS check.
Please see our website for our privacy statement: https://www.mountfarm.com/your-information/ Then select ’employee privacy notice’.
Job Description
- Adhere to the practice charter at all times to ensure the highest possible levels of patient service
- Deal with patients both at the desk, and on the telephone, in a professional and courteous manner
- Action all tasks in a timely manner
- Adhere at all times to agreed workflow and security procedures, including patient confidentiality
- Undergo any necessary training required
- Ensure the reception and waiting areas are kept tidy at all times
- Answer telephone calls as quickly as possible to minimise queue times
- Acknowledge waiting patients when dealing with other patients on the telephone
- Assist colleagues in the Prescriptions Dept. if needed
- From time to time, the job holder may be required to work additional shifts to cover holiday and sickness absences
- Any other duties you may reasonably be required to undertake at the discretion of your line manager
Person Specification
- Good standard of general education
- Medical terminology training
Experience
- Experience of providing a high standard of service
- Experience of working in a pressurised environment
- Experience of dealing with members of the public
- Experience of working in a GP surgery
- Experience of handling sensitive information
- Familiar with SystmOne
Knowledge/Skills
- Computer‑literate
- Excellent communication skills (written and oral)
- Clear and polite telephone manner
- Tact and diplomacy
- Empathy with patients
- Ability to be professionally assertive when required
If you would like more information about us, the services we offer or would like to discuss anything you have seen on our website, please get in touch.
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Receptionist – Part Time in Bury St Edmunds employer: Suffolk LMC
Join our well-established practice as a Part Time Practice Nurse, where you will be part of a friendly and supportive team dedicated to providing high-quality patient care. We pride ourselves on our competitive pay rates, a positive work environment, and ample opportunities for professional growth through regular training and mentoring. Located in a practice rated 'Good' by CQC, we embrace technology and innovation, ensuring a fulfilling and rewarding experience for all our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist – Part Time in Bury St Edmunds
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
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✨Volunteer for Extra Experience
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We think you need these skills to ace Receptionist – Part Time in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Suffolk LMC, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Suffolk LMC
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Suffolk LMC.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Suffolk LMC.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Suffolk LMC can really resonate with interviewers and show your commitment to the field.
