Receptionist / Care Navigator

Receptionist / Care Navigator

Part-Time 18900 - 23100 £ / year (est.) Remote
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At a Glance

  • Tasks: Assist patients and manage communications in a friendly, efficient manner.
  • Company: Join the dedicated team at Little St John’s Surgery in Woodbridge.
  • Benefits: Flexible hours, supportive environment, and the chance to make a difference.
  • Other info: Opportunity for personal growth in a caring healthcare setting.
  • Why this job: Be the friendly face that helps patients navigate their healthcare journey.
  • Qualifications: Excellent communication skills and a positive attitude are essential.

The predicted salary is between 18900 - 23100 £ per year.

Little St John’s Surgery are looking for a Receptionist to join our busy team in Woodbridge. You will need to be flexible, highly motivated and friendly with an excellent eye for detail. The post offers 22 hours a week as follows:

  • Monday PM 13:00 to 19:00
  • Tuesday AM 08:00 to 13:00
  • Thursday PM 13:00 to 19:00
  • Friday AM 08:00 to 13:00
  • Plus occasional Saturday mornings and cover for holidays and sickness as required.

Any employment offer will be subject to a full DBS check and References.

Job summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive, professional and friendly image to patients and other visitors, either in person or via the telephone.

PRINCIPAL DUTIES AND RESPONSIBILITIES TO INCLUDE:

ADMINISTRATION & COMMUNICATION

  • To have a thorough knowledge of all practice policies and procedures.
  • To work in accordance of written protocols.
  • Processing all post and electronic communications on the day they arrive.
  • Managing the uploading and downloading of temporary resident forms.
  • To manage the waiting list for 24 hour blood pressure monitoring and 24 hour ECGs.
  • Any other Administration duties required as advised by the Team Lead.

If you would like more information about us, the services we offer or would like to discuss anything you have seen on our website, please get in touch.

Receptionist / Care Navigator employer: Suffolk LMC

Join our esteemed teaching and training practice in Newmarket, where we prioritise a supportive work culture and professional growth. With a competitive salary, comprehensive development opportunities, and a collaborative team environment, we ensure that our salaried GPs thrive while providing exceptional care to our community. Enjoy the benefits of a well-equipped facility, regular educational meetings, and a dedicated support team, all within a vibrant town known for its rich history and beautiful surroundings.

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Contact Details:

Suffolk LMC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Receptionist / Care Navigator

✨Dive into Professional Networks

Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!

✨Tap into Your University’s Career Services

If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.

✨Volunteer for Extra Experience

Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!

✨Search for Local Job Boards

Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!

We think you need these skills to ace Receptionist / Care Navigator

Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Teamwork
Attention to Detail
Organizational Skills

Some tips for your application 🫡

Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Suffolk LMC, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!

Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.

Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!

Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!

How to prepare for a job interview at Suffolk LMC

✨Show Off Your Organisation Skills

In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Suffolk LMC.

✨Brush Up on Relevant Software

You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.

✨Display Your Flexibility and Availability

Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Suffolk LMC.

✨Highlight Your Passion for Healthcare

Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Suffolk LMC can really resonate with interviewers and show your commitment to the field.