At a Glance
- Tasks: Be the friendly face of our community sports and leisure facilities, ensuring safety and excellent service.
- Company: Join the vibrant team at Thurston Community College, a hub for learning and community engagement.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal and professional growth.
- Other info: Flexible part-time hours with potential for extra shifts and career development.
- Why this job: Make a real difference in your community while gaining valuable experience in a supportive environment.
- Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
The predicted salary is between 26402 - 26402 £ per year.
Thurston Community College are seeking a proactive Community Use Duty Officer (Sports and Leisure) to join our growing Community Use Team. On each shift you will act as the first point of contact for our hirers and fitness suite users, providing excellent customer service and creating a welcoming atmosphere across the college facilities during community use hours. The role will involve securing the site and ensuring the appropriate Health and Safety regulations are adhered to.
We are looking to recruit to regular hours of: week 1, 9 hours and week 2, 13.5 hours on a rotating basis (week 1 - one 4.5 hour weekend shift and one 4.5 hour Thursday shift and week 2, one 4.5 hour weekend shift, one 4.5 hour Thursday shift plus one 4.5 hours Wednesday shift). There may also be regular opportunities for additional hours to facilitate holiday cover and Auditorium hires.
The current Sports Education Centre opening hours are: Monday to Thursday: 5.15 pm to 9.45 pm. Saturday: 8.45 am to 1.15 pm. Sunday: 8.45 am to 1.15 pm.
Thurston Community College is a large popular mixed comprehensive school. It comprises two distinct and specialist sites. Our Thurston Campus, for students from Year 7 to Year 11 is situated four miles east of Bury St Edmunds. Thurston Sixth is located in the nearby village of Beyton, offering a bespoke centre of excellence for students in Year 12 and Year 13. Our purpose is simple; to inspire a love of learning, empower our college community with the knowledge and skills to help them make meaningful choices and contribute positively to the world in which we live to achieve excellence in all aspects of school life.
We will provide:
- an opportunity to help shape the future of the department and develop the subject across the curriculum
- opportunities to develop both professionally and personally.
We offer the opportunity to:
- join a talented and supportive team, dedicated to working effectively together to secure positive outcomes for our students
- benefit from ongoing professional development
- make a difference to our talented and creative students
- benefit from our Employee Assistance Programme.
If you are excited by this post, its challenges and opportunities; if you relish the prospect of joining our team of committed and excellent staff, we very much look forward to hearing from you. Thurston Community College enjoys a rural location with free parking and convenient transport links to Cambridge, Ipswich and London.
Closing date: 28 June 2026. Applications will be reviewed upon receipt and the advert may close early, interview date to be confirmed. Thurston Community College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Appointment to this post is subject to an enhanced Disclosure and Barring Service check as well as other pre-appointment checks outlined in Keeping Children Safe in Education.
Community Use Duty Officer in Thurston employer: Suffolk Jobs Direct
Thurston Community College is an excellent employer that fosters a supportive and collaborative work culture, providing opportunities for professional and personal development. Located in a picturesque rural setting with convenient transport links, employees benefit from free parking and the chance to make a meaningful impact on students' lives while being part of a dedicated team committed to excellence. Join us to help shape the future of education in our community and enjoy the advantages of ongoing training and an Employee Assistance Programme.
StudySmarter Expert Advice🤫
We think this is how you could land Community Use Duty Officer in Thurston
✨Tip Number 1
Get to know the college! Research Thurston Community College and its community use initiatives. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the college culture, which can give you an edge during your interview.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and health and safety. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Thurston Community College.
We think you need these skills to ace Community Use Duty Officer in Thurston
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing your application, make sure to read the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Community Use Duty Officer and help you tailor your application to match our needs.
Show Off Your Customer Service Skills:Since this role is all about providing excellent customer service, don’t forget to highlight any relevant experience you have. Share specific examples of how you've created a welcoming atmosphere or handled challenging situations in the past.
Be Clear and Concise:When filling out your application form, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re following the correct process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Suffolk Jobs Direct
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Community Use Duty Officer. Familiarise yourself with the college's facilities and the importance of customer service in creating a welcoming atmosphere.
✨Showcase Your Customer Service Skills
During the interview, be ready to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you’ve created a positive environment or resolved issues effectively, as this is key for the role.
✨Understand Health and Safety Regulations
Since the role involves ensuring health and safety compliance, brush up on relevant regulations. Be prepared to discuss how you would handle safety concerns and maintain a secure environment during community use hours.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or future developments at the college. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
