At a Glance
- Tasks: Oversee and coordinate systems-based projects to enhance service delivery.
- Company: Join the Anglia Revenues Partnership, a supportive and inclusive local government team.
- Benefits: Generous leave, flexible working, local government pension, and tailored development opportunities.
- Other info: Enjoy a culture of continuous learning and excellent career progression opportunities.
- Why this job: Make a real difference in your community while growing your career in a dynamic environment.
- Qualifications: Experience with Revenues and Benefits systems and strong communication skills required.
The predicted salary is between 44075 - 48226 £ per year.
Location: Riverside, Lowestoft NR33 0EQ and Melton, Woodbridge, Suffolk IP12 1RT
Salary: £44,075 - £48,226 per annum
Hours: 37 hours per week
Contract: Fixed term Contract for 12 months
About the role
We’re looking for a self-motivated and detail-oriented individual to join our team as a Systems Support Manager (Projects) at Anglia Revenues Partnership (ARP). This is a fantastic opportunity to provide oversight, coordination and assurance across multiple systems-based projects within ARP and act as the project manager for some system-based projects.
We welcome applications from people of all backgrounds, lived experiences and neurodivergent individuals. If you’re passionate about making a difference and want to work in a supportive and inclusive environment, where everyone can thrive, we’d love to hear from you.
What you’ll need
The role strengthens the capacity of the Systems Team by providing dedicated systems project management support, to deliver ARP’s strategic priorities and contribute to continuous improvement across all partner councils. Key strengths include:
- Experience working with Revenues and Benefits systems and coordinating system‑based projects
- Analytical, inquisitive, and solutions‑focused
- Strong communication skills and confidence in building effective working relationships
- Experience working within a Systems, ICT or technical support environment
- Technical problem solving
- Customer-focused, with a commitment to engage and consult to deliver service improvements
- Resilient under pressure
- Flexible, open and a positive attitude to change
- And above all motivation.
We encourage you to review the full job description and person specification for more details.
Why join us?
We offer a supportive and flexible working environment with a range of benefits, including:
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).
- Local government pension scheme.
- Flexible working arrangements.
- Learning and development tailored to your role.
- Agile working – mainly home-based with occasional office working.
- Full training and ongoing support.
- Health and wellbeing initiatives.
- A culture that values continuous learning and development.
- Career progression opportunities.
Further information
If you would like to have an informal conversation about the role, please contact Phil Butler, Revenues and Benefits Service Manager (Support), by either calling 01842 756483 or emailing phil.butler@angliarevenues.gov.uk
Closing date: 11.30 pm on 8 June 2026.
Interview date: 17 June 2026.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (Word) and ARP Values (pdf).
Step 2 - Complete the Supporting Statement template (Word). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).
Step 3 - Complete the online application and upload your statement. Please note, CVs (Curriculum Vitae) are not accepted.
For more information, visit the How to Apply section of our Career Site.
Systems Support Manager (Projects) in Lowestoft employer: Suffolk Jobs Direct
East Suffolk Council is an excellent employer that prioritises a supportive and inclusive work culture, making it an ideal place for individuals passionate about making a difference. With generous leave entitlements, flexible working arrangements, and tailored learning and development opportunities, employees can thrive both personally and professionally. The role of Systems Support Manager (Projects) offers the chance to contribute to meaningful projects while enjoying a healthy work-life balance in the beautiful surroundings of Lowestoft and Woodbridge.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Manager (Projects) in Lowestoft
✨Tip Number 1
Get to know the company! Research East Suffolk Council and Anglia Revenues Partnership. Understanding their values and projects will help you tailor your approach and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info about the role and the team, plus it shows your enthusiasm for the position.
✨Tip Number 3
Prepare for the interview by practising common questions related to project management and technical support. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at ARP.
We think you need these skills to ace Systems Support Manager (Projects) in Lowestoft
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start writing, take a good look at the job description and person specification. This will help us understand what the role is all about and what skills we need to highlight in our application.
Tailor Your Supporting Statement:Use the provided Supporting Statement template to showcase how your experience aligns with the criteria. Be specific and give examples that demonstrate your skills and achievements relevant to the Systems Support Manager role.
Be Clear and Concise:When filling out your application, keep it clear and to the point. We want to see your strengths without wading through unnecessary fluff. Make sure every word counts!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure your application gets to us directly and is considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Suffolk Jobs Direct
✨Know Your Systems
Make sure you brush up on your knowledge of Revenues and Benefits systems. Familiarise yourself with the specific systems used by Anglia Revenues Partnership, as this will show your commitment and understanding of the role.
✨Showcase Your Project Management Skills
Prepare examples of past projects you've managed, especially those related to systems or technical support. Be ready to discuss how you coordinated these projects and the outcomes, highlighting your analytical and problem-solving skills.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since strong communication is key for this role, consider doing mock interviews with a friend to refine your ability to build effective working relationships.
✨Embrace Flexibility and Change
Demonstrate your positive attitude towards change during the interview. Share experiences where you adapted to new situations or challenges, showcasing your resilience and customer-focused approach.
