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- Tasks: Manage property lettings and provide efficient housing services to residents.
- Company: Join East Suffolk Council, making a real difference in the community.
- Benefits: Generous leave, local government pension, flexible working, and discounts on various products.
- Other info: Agile working options available, with a mix of home and office work.
- Why this job: Be part of a team that supports a quarter of a million people in East Suffolk.
- Qualifications: Knowledge of housing law and three years' experience in a housing environment.
The predicted salary is between 31537 - 38220 £ per year.
East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. We currently have an opportunity to join East Suffolk Council's Housing Services Team as a Housing Officer.
Your role: The successful candidate will be required to effectively manage the letting of properties in a given area patch and to provide a proactive and efficient housing management service for residents.
What you will need: The successful candidate will have knowledge and good understanding of housing law, housing benefit regulations and welfare rights along with dealing with the public in difficult situations. The candidate will have three years’ experience of working in a housing environment.
Why work for us? East Suffolk Council is a great place to work and there are lots of benefits our employees can access. Here are some of the main benefits:
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements.
If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.
For an informal discussion regarding this post, please contact Jody Pallett on 01502 523120.
Closing date: 20 May 2026 at 09:00 am
Interview date: W/C 1 June 2026
How to apply:
- Step 1 - Read the advert and the Job Description and Person Specification.
- Step 2 - Complete the Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).
- Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
For more information, check out the How to Apply section of our Career Site.
Housing Officer in Lowestoft employer: Suffolk Jobs Direct
Contact Detail:
Suffolk Jobs Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Lowestoft
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on East Suffolk Council. Understand their values, services, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing law and management. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Showcase your people skills! As a Housing Officer, you'll be dealing with residents in various situations. Be ready to share examples of how you've handled difficult conversations or resolved conflicts in the past. This will demonstrate your ability to manage relationships effectively.
✨Tip Number 4
Apply through our website! When you're ready to submit your application, make sure to use our official site. It’s the best way to ensure your application is seen by the right people and gives you access to all the latest job openings at East Suffolk Council.
We think you need these skills to ace Housing Officer in Lowestoft
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start writing, make sure you understand what the role of a Housing Officer entails. Familiarise yourself with the key responsibilities and requirements so you can tailor your application to highlight your relevant experience.
Use the Supporting Statement Template: Don’t skip this step! Fill out the Supporting Statement template provided in the application process. This is your chance to directly address how you meet each criterion in the Person Specification, so be specific and provide examples from your experience.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and overly complex language. We want to see your personality shine through, so let your passion for housing services come across in your writing!
Apply Through Our Website: Make sure to submit your application through our website as instructed. It’s the best way to ensure your application is received and considered. Plus, you’ll find all the resources you need to help you along the way!
How to prepare for a job interview at Suffolk Jobs Direct
✨Know Your Housing Law
Brush up on your knowledge of housing law and regulations before the interview. Being able to discuss specific laws or recent changes shows that you're not just familiar with the basics, but that you’re genuinely engaged with the field.
✨Prepare for Tough Questions
Expect to face questions about handling difficult situations with the public. Think of examples from your past experience where you successfully managed conflicts or provided support to residents in challenging circumstances.
✨Showcase Your Experience
With three years of experience in a housing environment, be ready to highlight your achievements. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate how your background makes you a perfect fit for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, ongoing projects, or how the council supports its staff's professional development. This shows your interest in the role and helps you gauge if it’s the right fit for you.