At a Glance
- Tasks: Lead a compassionate team delivering essential bereavement services with professionalism and care.
- Company: Join a dynamic organisation making a real difference in the community.
- Benefits: Competitive salary, health package, pension scheme, and exclusive discounts.
- Other info: Opportunities for personal development and a supportive work environment.
- Why this job: Support your local community while developing your skills in a meaningful role.
- Qualifications: Experience in customer service, empathy, and organisational skills required.
The predicted salary is between 31537 - 34434 £ per year.
East Suffolk Services Limited, Lowestoft NR32 2EF or Ufford IP13 6ET.
£31,537 - £34,434 per annum (pro rata for part time staff) 37 hours per week Permanent
Be part of a dynamic team that makes a difference. At East Suffolk Services, we proudly deliver a wide range of essential local services that support the lives of over a quarter of a million residents and thousands of businesses across our district. We’re a new, growing organisation—full of energy, ambition, and purpose. As part of our team, you’ll play an important role in helping us shape high-quality, efficient services that people rely on every single day. This is more than just a job. This is a fantastic opportunity to support, and give back to, your local community.
We currently have an opportunity to join our Bereavement Services team as a Team Leader.
Your role: We are looking for a compassionate and organised Bereavement Services Team Leader to support the smooth delivery of cemetery and bereavement services across East Suffolk. This varied role combines operational co-ordination with administrative oversight, ensuring services are delivered with professionalism, dignity and care. You will co-ordinate day-to-day activities on site, support burial and interment arrangements, and act as a key point of contact for families, funeral directors and other stakeholders. Working closely with the Bereavement Services Assistant Manager, you’ll help maintain accurate records, uphold health and safety and compliance standards and ensure a high-quality, sensitive service for our communities.
What you will need: You’ll bring experience working in a customer-focused environment, including supporting individuals in sensitive or distressing circumstances. A confident communicator, you’ll build positive relationships with a wide range of people, demonstrating empathy, tact and professionalism at all times. You’ll be well organised, able to manage competing priorities and maintain accurate records, with good IT skills across standard systems. Experience in bereavement or cemetery services, knowledge of relevant processes or regulations, and co-ordinating experience would be advantageous. You will either hold a bereavement management qualification or be willing to work towards one with our support.
Do you have the skills, experience, or potential to succeed in this role? If so, we’d love to hear from you.
Thinking of joining us? Here’s why you should: At East Suffolk Services, we truly value our employees. We understand that the backbone of any company’s success will always be its people and that our continued success depends on recognising talented individuals, supporting their development, and retaining them within our organisation. That’s why we are committed to making East Suffolk Services a great place to work.
We value our staff: In addition to a competitive salary, we offer a comprehensive package of benefits designed to support your health, development, and lifestyle. These include:
- A top-tier health and wellbeing package through Canada Life, one of the UK’s leading providers — including online access to UK-based GPs, plus life insurance.
- A competitive, matched pension scheme through Royal London.
- Access to a wide range of support networks and wellbeing initiatives, including mental health resources and specialist counselling.
- Learning and development opportunities tailored to your role and personal goals.
- Exclusive discounts on the latest tech (smartphones, TVs, laptops), holidays and travel, fashion, health and beauty, and more.
- A car benefit scheme and cycle to work scheme to support your commute in a way that suits you.
For more information on our fantastic benefits scheme, see our employee benefits brochure.
For more information: For an informal discussion regarding this post, please contact Simone Gallant (Assistant Manager - Bereavement Services) on 01502 443341. Closing date: 1.00pm, 21 June 2026. Interview date: w/c 29 June 2026.
How to apply:
- Read the advert and the Job Description and Person Specification (docx).
- Complete the Supporting Statement template (docx). Please use the application template provided to show how you meet each of the criteria listed in the Person Specification. Unfortunately, we’re unable to accept applications submitted in other formats.
- Complete the online application and upload your statement. Please note, CVs are not accepted. For more information, check out the How to Apply section of our Career Site (URL).
Bereavement Services Team Leader in Lowestoft employer: Suffolk Jobs Direct
At East Suffolk Services, we are dedicated to fostering a supportive and inclusive work environment where our employees can thrive. As a Bereavement Services Team Leader, you will not only receive a competitive salary and comprehensive benefits package but also have access to tailored learning and development opportunities that empower you to grow in your role. Join us in making a meaningful impact in the community while enjoying a culture that values compassion, professionalism, and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Bereavement Services Team Leader in Lowestoft
✨Tip Number 1
Network like a pro! Reach out to people in the bereavement services field or related sectors. Attend local events or join online forums to connect with others who can give you insights or even refer you to opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to bereavement services. Think about your experiences and how they align with the role of a Team Leader. We want you to showcase your compassion and organisational skills!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to tailor your supporting statement directly to what we’re looking for in a Bereavement Services Team Leader.
We think you need these skills to ace Bereavement Services Team Leader in Lowestoft
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start writing, take a good look at the job description and person specification. This will help us understand what we're looking for and how you can showcase your skills effectively.
Use the Supporting Statement Template:Make sure to fill out the Supporting Statement template provided. This is your chance to directly address how you meet each criterion in the person specification, so don’t skip it!
Be Personal and Authentic:When writing your application, let your personality shine through! We want to see your passion for the role and how your experiences have shaped you into the perfect candidate.
Apply Through Our Website:Remember, we only accept applications through our website. So, once you’ve crafted your masterpiece, head over there to submit it. We can’t wait to hear from you!
How to prepare for a job interview at Suffolk Jobs Direct
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Bereavement Services Team Leader. Familiarise yourself with the key tasks like coordinating burial arrangements and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Empathy and Communication Skills
Given the sensitive nature of this role, it's crucial to convey your ability to communicate with compassion. Prepare examples from your past experiences where you've supported individuals in distressing situations. This will highlight your empathy and professionalism, which are essential for this position.
✨Highlight Organisational Skills
As a Team Leader, you'll need to juggle multiple priorities. Be ready to discuss how you manage your time and keep things organised. Share specific strategies or tools you use to stay on top of tasks, as this will reassure the interviewers of your capability to handle the demands of the job.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the team and the services provided. This shows your interest in the organisation and helps you assess if it's the right fit for you. Ask about their approach to staff development or how they maintain high-quality service standards.
