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- Tasks: Assist with beach hut bookings and customer enquiries while enjoying the seaside vibe.
- Company: Join East Suffolk Council, making a difference in your community.
- Benefits: Generous leave, flexible working, and discounts on various products.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Work outdoors, meet new people, and gain valuable experience in a fun environment.
- Qualifications: Strong communication skills and some office experience required.
The predicted salary is between 25583 - 25989 £ per year.
East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.
We currently have an opportunity to join East Suffolk Council's Coastal Property team as a Beach Office Assistant.
Your role:
- The post holder will join the Coastal Property team within Property & Place which attends to the beach huts in Lowestoft, Southwold, Sizewell and Felixstowe.
- This role requires an agile working approach, practicality and the ability to positively represent our Beach assets and services throughout the year.
- Day-to-day, the work will include greeting customers, dealing directly in person/phone/email with customer and public enquiries and processing Beach Hut Hire bookings.
- You will work as part of a small team and will have key-holding responsibilities, be involved in the administration relating to bookings including website system usage and other processes such as in-person electronic payments from customers.
- You will need to help best present the huts and associated areas.
- The work will involve using your own initiative to resolve issues arising and follow response processes.
Please note, the role will include regular weekend working as part of standard week throughout the year. The post holder will be required to attend to suit hut bookings and the service need throughout the year with highest demand during main season. The role will include outside in the Resort as well as in the office. The hours are variable over the year to meet the seasonal demands of the role therefore, working hours per week may vary between 22-37 hours typically each week (i.e. annualised). It is anticipated greater hours would be worked May – September and lesser hours works October – April. This role requires cover 7 days per week. Bank holiday working will also apply.
We are looking to recruit 2 posts; the working base for one post will be the Lowestoft beach office located on the promenade at Lowestoft Beach and the second post is based at Seashore Village located adjacent the promenade at Felixstowe Beach. Candidates must indicate in their application which location is being applied for.
What you will need:
- The successful candidate will be flexible to respond to the demands and requirements of the seasonal services represented by the service area and have excellent communication skills, care, attention to detail and accuracy.
- The candidate will hold office experience and have awareness of Health, Safety and welfare, maintenance and repair.
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. Here are some of the main benefits:
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements.
If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.
For more information, for an informal discussion regarding this post, please contact Sarah Garbutt Resort Manager on 07920 450681.
Closing date: 27 May 2026
Interview date: 5 June 2026
How to apply:
- Step 1 - Read the advert and the Job Description and Person Specification.
- Step 2 - Complete the Supporting Statement template. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided.
- Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
For more information, check out the How to Apply section of our Career Site.
Beach Office Assistant NEW in Lowestoft employer: Suffolk Jobs Direct
Contact Detail:
Suffolk Jobs Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beach Office Assistant NEW in Lowestoft
✨Tip Number 1
Get to know the company! Research East Suffolk Council and their Coastal Property team. Understanding their values and services will help you connect better during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers face-to-face, over the phone, and via email, it’s crucial to be clear and friendly. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your flexibility! The job requires adapting to seasonal demands, so be ready to discuss how you've handled changing situations in the past. Highlight your ability to work weekends and bank holidays too!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can easily follow up on your application status and explore other opportunities within East Suffolk Council.
We think you need these skills to ace Beach Office Assistant NEW in Lowestoft
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, give the job description a good read. It’ll help us understand what we're looking for and how you can fit into our Coastal Property team.
Tailor Your Supporting Statement: Use the provided template to craft your supporting statement. Make sure to highlight how your skills and experiences match the criteria in the Person Specification. We want to see how you can shine in this role!
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to how you can contribute to our beach assets and services.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures everything is in the right format. Plus, it’s super easy!
How to prepare for a job interview at Suffolk Jobs Direct
✨Know Your Role
Make sure you understand the Beach Office Assistant role inside out. Familiarise yourself with the responsibilities, especially around customer service and handling bookings. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with customers, be prepared to demonstrate your excellent communication skills. Think of examples from your past experiences where you've successfully dealt with customer enquiries or resolved issues. This will highlight your ability to represent the beach assets positively.
✨Be Ready for Flexibility
The job requires a flexible approach due to seasonal demands. Be ready to discuss how you can adapt to varying hours and responsibilities throughout the year. Mention any previous experience where you've had to adjust your schedule or work environment to meet changing needs.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced during peak seasons, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the job is the right fit for you.