Senior Reparation Coordinator in Ipswich

Suffolk County Council

Address: Ipswich IP1 2DN, Bury St Edmunds IP33 3YU or Lowestoft NR33 0EQ - Hybrid

Salary: £34,434 - £40,777 per annum (pro rata if part time)

Hours: 37 hours per week, flexible working options available

Contract: Fixed term for two years

This is a County wide post, based at one of the following:

• Infobar, Constantine House, Ipswich, Suffolk IP1 2DN
• West Suffolk House, Bury St Edmunds, Suffolk IP33 3YU
• Riverside, Lowestoft, Suffolk NR33 0EQ

We are passionate about improving the future for our customers, our communities and the environment. If you are too, join us as your innovation and drive will help us to continue improving and evolving.

Your role and responsibilities

We are looking for a passionate professional to join our youth justice service in the restorative approaches team and make a real difference through youth rehabilitation. In this role, you will:

• Demonstrate resilience, flexibility, and a belief in the power of rehabilitation
• Understand and apply restorative principles
• Work as part of a close-knit, motivated, and supportive team, managing reparation co-ordinators in line with evidence-informed practice
• Develop the offer of reparation placements to support children to achieve positive change through undertaking reparation activities within their local communities
• Undertake risk assessments
• Have oversight of safeguarding
• Build on existing quality assurance processes including data collection

You will need:

• Excellent information-gathering and analytical skills
• Excellent communication and organisational skills
• An ability to network with community organisations

The team The Suffolk Youth Justice Service (SYJS) works with children and young people who are in, or at risk of entering, the Youth Justice System. We also support parents, carers, and victims of youth crime, operating as a multi-agency partnership hosted by Suffolk County Council. Our core aim is to:

• Prevent offending by children and young people
• Protect the public from harm caused by youth offending
• Promote the safety, wellbeing, and future aspirations of the children we work with

SYJS operates 7 days a week, including evenings until 9pm, and conducts home visits to meet national standards and legislative requirements. As part of the role, you will be expected to occasionally work evenings and weekends, for which you will be entitled to flexi time or Time Off in Lieu (TOIL).

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Sarah Mitchell (she/her) by calling 07793 658738 or emailing on Sarah.Mitchell2@suffolk.gov.uk or Heidi Dix (she/her) by calling 07872 699165 or emailing on Heidi.Dix@suffolk.gov.uk

If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.

How to apply

Step 1 - Read the Job and Person Profile (Word)
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (Word).

• Please describe your experience of applying restorative and/or rehabilitation-focused approaches when working with children or young people.
• Describe your experience of line managing, supervising, coaching staff or contributing to the learning and development of staff.
• Give an example of how you have developed, coordinated, or improved community-based placements, activities, or interventions for children.
• Provide an example of how you have identified, assessed, and managed risk or safeguarding concerns in your work with children, young people, or the wider community.
• Tell us about your experience of quality assurance, monitoring outcomes, or using data to improve practice or service delivery.

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application, please see our How to Apply page.

Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AI to understand what’s acceptable.

Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages.

Closing date: 11.30pm, 25 May 2026

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.