- Suffolk County Council
- Address: Phoenix House, Ipswich, Suffolk IP1 5NP, hybrid working
- Salary: £34,434 per annum (pro rata)
- Hours: 22hours per week, Flexible working options available
- Contract: Permanent
This advert is open to current redeployment Suffolk County Council staff only
As a modern, flexible and effective organisation, at Suffolk County Council we’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. That’s why, when you join us as a Senior Highway Records Data Technician, you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services.
Reimagine the possibilities.
Your role and responsibilities
- Manage yourself and support other members of the team in their personal development, motivation, performance, behaviour, health, safety and general wellbeing.
- Think critically and analytically to provide clear information to others, make decisions and recommendations based on sound rationale.
- Be an effective ambassador for the team and deliver useful, clear communications internally and externally to a wide range of audiences.
- Work collaboratively with others to build relationships and a network of contacts that will deliver the best outcomes, taking account of customer satisfaction.
- Respond to increasing financial pressure by being innovative and cost-focused while continuing to provide a quality service.
- Respond to complex highway extent and status requests from a variety of sources both internal and external.
- Research, interpret and manage a range of data sets, maps and records for locations not previously investigated or where existing records are contested.
- Be a mentor, help and guide others on the interpretation of information in relation to the status and extent of the highway.
- Assessing, responding to and processing requests relating to the stopping up of the highway.
- Processing proposed road reclassifications.
You will need
- a genuine interest in the role and in providing the best service you can
- experience of working with highway records information
- an in-depth knowledge of the Highways Act 1980
- a sound understanding of the established principles of highway law as it relates to the highway records service.
You can view a full list of requirements in the Job and Person Profile, as part of the apply process listed below. If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
- Highway Records is a small team responsible for researching the extent of the highway in Suffolk, updating the internal mapping layer and producing plans for external companies.
- We are proud to provide a prompt, accurate, polite and professional service to our customers.
- We are a busy and collaborative team, committed to working efficiently and effectively, and to encouraging each other to reach their full potential.
- We work in a friendly environment and will be pleased to support your development, both within the team and in your professional growth.
- Our hybrid working setup means you’ll enjoy a mix of office and home working – with office days usually on Tuesdays and Wednesdays.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Karen Heron (she/her) for a casual conversation. You can contact her on Monday to Wednesday by either calling 01473 265089 or emailing karen.heron@suffolkhighways.org
How to apply
Step 1 - Read the Job and Person Profile (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use theSupporting Statement template (Word).
- Tell us about a time when you had to research and interpret complex or conflicting information to determine the status or extent of a highway. How did you approach it and what was the outcome?
- Tell us about a time when you identified a way to improve the efficiency or quality of a records or data management service. What changes did you make and what difference did it have?
- Describe a situation where you had to mentor, train, or support a less experienced colleague. How did you approach this and what was the result?
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
For guidance on completing your application, please see our How to Apply page.
We value authentic applications that showcase your genuine skills and experiences, so we encourage you to present your own work and ideas throughout the process. You can also read our Using AI in Your Application and Interview guidance to understand acceptable and unacceptable use of AI. If AI is used inappropriately, your application may not be progressed.
Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412. You can find examples of possible adjustments on ourReasonable Adjustment pages. If you're invited to the next stage, you’ll have another chance to request adjustments.
Closing date: 11.30 pm, 30 June2026.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
