Risk and Resilience Support Officer (Internal) in Ipswich

Suffolk County Council, Suffolk Fire and Rescue Service

Address: Endeavour House, Ipswich, Suffolk IP1 2BX - Hybrid

Salary: £28,598 per annum, Grade 4

Hours: 37 hours per week, Flexible working options available

Contract: Permanent

Do you thrive in a dynamic, challenging, and rewarding role? Suffolk Fire and Rescue Service (SFRS) is seeking an Operational Risk Inspector to join our Risk and Resilience Team, helping to identify, assess, and mitigate risks across the county. In this varied role, you will play a key part in ensuring safety, with a strong commitment to identifying and reducing risks. If you're driven to make a meaningful difference and enhance safety in Suffolk, we want to hear from you.

Your role and responsibilities

• Gathering and collating risk information on premises and sites across Suffolk for our operational crews.
• Undertaking and managing the Operational Risk Inspection process, including conducting site visits, and compiling Operational Risk Information, while working within recognised guidelines.
• Maintaining Operational Risk information of various platforms.
• Helping coordinate the operational Risk Inspection schedule ensuring that service measures are achieved.
• Providing district support as a single point of contact for Operational Risk.
• Providing guidance at Local Authority Safety Advisory Group meetings ensuring plans are accurate and communicated to the relevant stakeholders.
• Maintaining the SFRS areas within Resilience Direct including the sharing of cross border information.

You will need

• Practical knowledge of SFRS fire stations, the generic FRS departmental structure, operational incident categories, mobilising arrangements, and operational procedures and terminology.
• Strong IT skills including excellent knowledge of Microsoft 365 products.
• Strong communication skills with the ability to share knowledge and present new information to others, potentially in a formal setting.
• Able to work to multiple deadlines and prioritise tasks effectively to meet tight deadlines, particularly in relation to important risk information.
• Excellent attention to detail, with a passion for creating and maintaining efficient and effective processes and procedures.

The Operational Risk Team plays a critical role within SFRS, responsible for gathering, assessing, and collating detailed risk information on premises and sites across Suffolk. This essential information helps ensure that operational crews are well-prepared and equipped with the necessary details to carry out their duties as safely and efficiently as possible. By identifying potential hazards and risks within the local area, the team contributes to effective decision-making during emergency response situations. Our team culture is built on collaboration, communication, and trust. We thrive on working closely together, bringing our collective knowledge and expertise to ensure that all aspects of risk information are captured and processed effectively. Our teams operate in various locations across the county so the ability to travel forms part of the role.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Gary Smith, Resilience Officer, for a casual conversation by either calling 07754 448450 or emailing gary.smith2@suffolk.gov.uk

How to apply

• Read the Job and Person Profile.
• Click ‘Apply Now’ to start your online application.
• Upload a supporting statement indicating how you meet each of the criteria in the ‘Person Profile’ section of the JPP.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11.30 pm, 17 May 2026. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.