Product Owner - Oracle HCM in Ipswich

• Suffolk County Council
• Address: Endeavour House, Ipswich, Suffolk IP1 2BX, hybrid working
• Salary: £48,163 per annum (pro rata for part time)
• Hours: 37 hours per week, flexible working options available
• Contract: Fixed term or secondment to 31/03/2028 (funding)

Innovation is at the heart of everything we do at Suffolk County Council. We’re on a mission to reimagine public services for the 21st century – and we need a creative, driven Product Owner for Oracle HCM to help make it happen.

If you’re passionate about using technology to find bold new solutions and making a real difference to colleagues across the organisation, this is your opportunity to use your innovative thinking and lead change.

Reimagine the possibilities.

Your role and responsibilities

• To gain maximum business value from the Oracle HCM suite of modules that have been implemented by aligning system capability with organisational people, workforce and statutory needs.
• You will constantly collaborate with colleagues in Corporate HR teams to create the bridge between their requirements and technology, utilising your knowledge of HR and Payroll application configuration.
• Working closely with Oracle HCM developers to optimise the potential of the technology.
• Use your excellent communication skills to keep stakeholders informed and share insights within your team, building resilient relationships whilst doing so.
• You will become an expert on specific Oracle HCM modules and be in a unique position to shape how they are used to improve processes, embracing Oracle’s regularly changing capabilities.

You will need

• customer service experience and ability to present ideas
• to be able to understand complex and dependant requirements and turn them into workable solutions through strategic thinking

• willingness to learn and evolve quickly

Our ideal candidate has experience in working with Oracle HCM applications but if you have HR or Payroll detailed knowledge and the desire to learn how Oracle works you would be an excellent candidate

You can view a full list of requirements in the Job and Person Profile (JPP), which you can find in the ‘How to apply’ section towards the bottom of this advert.

If you believe you can succeed in this role, apply. Even if you don’t meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

• The IT Service, as part of the Corporate Services directorate, supports colleagues across the organisation to get the most from their technology provision.
• The Oracle team is based within the Enterprise Solutions Product Team where it is ideally placed to work alongside the Automation and Copilot Centres of Excellence to influence and transform internal business productivity, making HR and Payroll processes as smooth as possible for all.
• The team is dedicated, agile and implements solutions across the organisation, many of which are accessible and used by all employees. This uniquely allows individuals within the team to have a wide influence and obvious impact on the way the organisation works.
• We work in a hybrid manner with regular office days weekly where everyone supporting Oracle solutions can learn from each other.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Carol Mitson (she/her) for a casual conversation. You can reach them by calling 01473 265601 or emailing carol.mitson@suffolk.gov.uk

If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.

How to apply

Step 1 – Read the Job and Person Profile (JPP) (Word).

Step 2 – Click ‘Apply Now’ to start your online application.

Step 3 – Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (Word).

1. Give an example of how you collaborated with Corporate HR and Payroll colleagues to define, refine, and prioritise requirements. How did you ensure everyone had a shared understanding of the desired outcome?

2. Describe a time you supported or influenced change, such as introducing new Oracle functionality or redesigning an HR or Payroll process. How did you manage resistance and adoption?

3. Give an example of how you have demonstrated a willingness to learn and adapt quickly in a changing system or technology environment. How did you apply new knowledge to improve ways of working?

Step 4 – Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application, please see our How to Apply page.

Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AI to understand what’s acceptable.

Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages.

Closing date: 11.30pm, 31 May 2026.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid #IND1