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- Tasks: Support the payments service by processing financial documents and responding to enquiries.
- Company: Suffolk County Council, a forward-thinking organisation making a real difference in communities.
- Benefits: Hybrid working, competitive salary, and a supportive team environment.
- Other info: We value diversity and encourage applications from underrepresented groups.
- Why this job: Join a dynamic team and help shape the future of Suffolk while developing your skills.
- Qualifications: Experience in finance, excellent communication, and customer service skills required.
The predicted salary is between 28598 - 28598 £ per year.
Suffolk County Council is a forward-thinking organisation that values innovation, collaboration, and making a real difference in our communities. When you join us as a Payments Officer, you'll be part of a team that empowers its people to explore new ideas, create meaningful connections, and shape the future of Suffolk.
Your role and responsibilities:
- Support the delivery of the payments service for Suffolk County Council providing a proactive and efficient service, in an accurate and timely manner.
- Assist with the processing of financial documents and respond to enquiries from suppliers and Suffolk County Council staff at the first point of contact.
- Process financial documents and key data.
- Update internal databases and other IT systems to ensure accurate record keeping.
- Provide guidance to the finance service, budget managers and business support teams on systems and processes associated with purchase ledger activities.
You will need experience of working in a financial environment to process information accurately, provide excellent customer service, and demonstrate great communication skills.
The team provides a payments service for Suffolk County Council, processing data in various formats, dealing with queries and requests from suppliers and customers, both internal and external. We are a friendly, supportive and enthusiastic team committed to a high standard of customer care and service delivery.
We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation.
For more information, please contact Kennard Gent for a casual conversation at 01473 265622 or email Kennard.Gent@suffolk.gov.uk.
How to apply:
- Read the Job and Person Profile.
- Click ‘Apply Now’ to start your online application.
- Upload a supporting statement answering specific questions.
- Upload a CV (without name and personal details).
If you need any reasonable adjustments to help you apply, please contact our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412.
Closing date: 11.30pm, 17 May 2026.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Payments Officer (Redeployment 23307) in Ipswich employer: Suffolk Jobs Direct
Contact Detail:
Suffolk Jobs Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments Officer (Redeployment 23307) in Ipswich
✨Tip Number 1
Get to know the team! Reach out to current staff or even the hiring manager for a casual chat. This shows your interest and helps you understand the team dynamics better.
✨Tip Number 2
Prepare for those tricky questions! Think about your past experiences in finance and how they relate to the role. Practising your responses will help you feel more confident during the interview.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to articulate your thoughts clearly and listen actively. This is key in a role that involves dealing with suppliers and internal teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to showcase your unique skills and experiences.
We think you need these skills to ace Payments Officer (Redeployment 23307) in Ipswich
Some tips for your application 🫡
Read the Job and Person Profile: Before diving into your application, take a good look at the Job and Person Profile. It’s packed with info on what we’re looking for, so you can tailor your application to show us how you fit the bill!
Craft Your Supporting Statement: When writing your supporting statement, make sure to answer the questions clearly and concisely. Use real examples from your experience that highlight your skills and how they relate to the role. We want to see the real you!
Keep it Authentic: We value genuine applications, so don’t be afraid to showcase your unique skills and experiences. Avoid using AI inappropriately; we want to hear your voice and perspective throughout the process.
Apply Through Our Website: Once you’ve got everything ready, head over to our website and hit ‘Apply Now’. It’s the best way to ensure your application gets to us directly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Suffolk Jobs Direct
✨Know Your Numbers
As a Payments Officer, you'll be dealing with financial documents and data processing. Brush up on your financial terminology and be ready to discuss your experience in handling financial systems. This will show that you understand the role and can hit the ground running.
✨Prepare for Customer Interactions
Since you'll be responding to enquiries from suppliers and staff, think of examples where you've provided excellent customer service. Be ready to share how you handled difficult conversations and ensured clear communication. This will demonstrate your ability to maintain professionalism under pressure.
✨Showcase Your Organisational Skills
The role requires being well-organised and meeting deadlines. Prepare to discuss specific instances where you successfully managed your time and prioritised tasks, both individually and as part of a team. This will highlight your ability to thrive in a fast-paced environment.
✨Embrace the Team Spirit
Suffolk County Council values collaboration and innovation. Be prepared to talk about how you work within a team, share ideas, and contribute to a positive work environment. Showing that you're a team player will resonate well with the interviewers.