At a Glance
- Tasks: Support the payments service by processing financial documents and responding to enquiries.
- Company: Suffolk County Council, a forward-thinking organisation making a real difference in communities.
- Benefits: Hybrid working, competitive salary, and a supportive team environment.
- Other info: We value diversity and encourage applications from underrepresented groups.
- Why this job: Join a dynamic team and help shape the future of Suffolk while developing your skills.
- Qualifications: Experience in a financial environment and excellent communication skills are essential.
The predicted salary is between 28598 - 28598 £ per year.
Suffolk County Council is a forward-thinking organisation that values innovation, collaboration, and making a real difference in our communities. When you join us as a Payments Officer, you'll be part of a team that empowers its people to explore new ideas, create meaningful connections, and shape the future of Suffolk.
Your role and responsibilities:
- Support the delivery of the payments service for Suffolk County Council providing a proactive and efficient service, in an accurate and timely manner.
- Assist with the processing of financial documents and respond to enquiries from suppliers and Suffolk County Council staff at the first point of contact.
- Process financial documents and key data.
- Update internal databases and other IT systems to ensure accurate record keeping.
- Provide guidance to the finance service, budget managers and business support teams on systems and processes associated with purchase ledger activities.
You will need:
- Experience of working in a financial environment to process information accurately.
- To provide excellent customer service and demonstrate great communication skills.
The team provides a payments service for Suffolk County Council, processing data in various formats, dealing with queries and requests from various suppliers and customers, both internal and external. We are a friendly, supportive and enthusiastic team committed to a high standard of customer care and service delivery.
We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation.
For more information, please contact Kennard Gent by calling 01473 265622 or emailing kennard.gent@suffolk.gov.uk.
How to apply:
- Read the Job and Person Profile.
- Click ‘Apply Now’ to start your online application.
- Upload a supporting statement answering specific questions.
- Upload a CV (without name and personal details).
If you need any reasonable adjustments to help you apply, please contact our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412.
Closing date: 11.30 pm, 8 June 2026.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Payments Officer in Ipswich employer: Suffolk Jobs Direct
Suffolk County Council is an exceptional employer that champions innovation and collaboration, providing a supportive work environment where employees can thrive. As a Payments Officer, you will enjoy the benefits of hybrid working, a commitment to professional development, and the opportunity to make a meaningful impact in your community. Join a diverse team that values every individual's potential and fosters a culture of respect and empowerment.
StudySmarter Expert Advice🤫
We think this is how you could land Payments Officer in Ipswich
✨Tip Number 1
Get to know the company! Research Suffolk County Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Payments Officer, you'll need to handle queries from suppliers and staff. Role-play potential scenarios with a friend or family member to boost your confidence and ensure you can convey information clearly.
✨Tip Number 3
Prepare examples from your past experiences that highlight your financial skills and customer service abilities. Think of specific situations where you successfully navigated challenges, as these stories will make you stand out during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about the role. So, get your CV and supporting statement ready and hit that 'Apply Now' button!
We think you need these skills to ace Payments Officer in Ipswich
Some tips for your application 🫡
Read the Job and Person Profile:Before diving into your application, take a good look at the Job and Person Profile. It’s like your roadmap to what Suffolk County Council is looking for in a Payments Officer. Understanding the role will help you tailor your application to hit all the right notes.
Craft Your Supporting Statement:When writing your supporting statement, make sure to answer the questions clearly and concisely. Use real-life examples that showcase your skills and experiences. Remember, this is your chance to shine, so don’t hold back on showing us what you can bring to the team!
Keep It Authentic:We love genuine applications! Be yourself and let your personality come through in your writing. Avoid using AI tools inappropriately, as we want to see your unique voice and ideas. Authenticity goes a long way in making a memorable impression.
Apply Through Our Website:Once you’ve got everything ready, head over to our website to submit your application. It’s super easy! Just click ‘Apply Now’ and follow the steps. We can’t wait to see what you’ve got!
How to prepare for a job interview at Suffolk Jobs Direct
✨Know Your Numbers
As a Payments Officer, you'll be dealing with financial documents and data processing. Brush up on your financial terminology and be prepared to discuss your experience in handling financial systems. This will show that you understand the role and can hit the ground running.
✨Customer Service is Key
You'll need to provide excellent customer service, so think of examples where you've successfully handled difficult conversations or queries. Be ready to explain how you ensured clear communication and resolution, as this will demonstrate your ability to connect with suppliers and colleagues.
✨Showcase Your Organisational Skills
The role requires strong organisational skills, especially when working to deadlines. Prepare to share specific instances where you managed multiple tasks effectively, both independently and as part of a team. Highlighting your approach and outcomes will illustrate your capability in this area.
✨Be Ready to Learn
Since you'll be using various finance computer systems, be prepared to discuss how you've adapted to new technologies in the past. Share a story about a time you learned a new system quickly and efficiently, showcasing your willingness to embrace change and learn on the job.
