At a Glance
- Tasks: Lead and motivate a dedicated team at Ipswich East Fire Station.
- Company: Suffolk Fire and Rescue Service, committed to community safety.
- Benefits: Permanent position with competitive salary and career progression opportunities.
- Other info: Join a supportive team focused on personal development and community welfare.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Current SFRS staff eligible for promotion with strong leadership qualities.
The predicted salary is between 29250 - 35750 £ per year.
Suffolk County Council, Suffolk Fire and Rescue Service South District – Ipswich East Station
A permanent On-Call Crew Manager vacancy has become available at Ipswich East Fire Station. This role is conditioned to the On-Call duty system and will be filled based on eligibility and performance.
Suffolk Fire and Rescue Service are looking to fill this vacancy with a motivated and committed individual who can demonstrate strong organisational values in line with SCC and SFRS.
Applications are invited from interested candidates eligible for permanent promotion to Crew Manager in line with the SFRS Service Progression Document (SPD). If you have any queries about the SPD and your eligibility, then please discuss with your line manager in the first instance or the Training, Learning and Development team at firetrainingdevelopment@suffolk.gov.uk.
Applications are completed online. Please see the ‘How to apply’ section below.
For an informal discussion, please contact Station Manager, Neal Mills by calling 07720 158681 or emailing neal.mills@suffolk.gov.uk.
How to apply
- Step 1: Read the advert and Job and Person Profile (JPP) (docx).
- Step 2: Complete the Supporting Statement template by answering the following questions below. These can be taken from all aspects of your work and life experience and are not limited to work within SFRS (no more than 250 words per question):
- In your statement, please state your current PDR placement and explain how you are eligible to apply for this position.
- Describe a situation in which as the leader you had to motivate a team.
- Describe a time when an employee’s performance was not acceptable. How did you handle it?
- Describe how you have demonstrated commitment to personal development.
- Share with us your understanding of EDI, and how you will integrate this into the role of Crew Manager?
- Step 3: Click ‘Apply Now’ to start your online application and upload your supporting statement on the final page.
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
For guidance on completing your application, please see our How to Apply page.
Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AI to understand what’s acceptable.
Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages.
Closing date: 11:30pm, 20 September 2026.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
On-Call Crew Manager - Ipswich East (SFRS Internal) employer: Suffolk Jobs Direct
King Edward VI School is an exceptional employer, offering a supportive and collaborative work environment where you can make a meaningful impact on students' lives. With opportunities for professional development and a comprehensive benefits package through Suffolk County Council, including a Local Government Pension Scheme, you will be part of a dedicated team committed to enhancing the educational experience. Located in the heart of Bury St Edmunds, the school provides convenient access to public transport and on-site parking, making it an ideal workplace for those passionate about supporting young people.
StudySmarter Expert Advice🤫
We think this is how you could land On-Call Crew Manager - Ipswich East (SFRS Internal)
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like Suffolk Jobs Direct and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at Suffolk Jobs Direct.
We think you need these skills to ace On-Call Crew Manager - Ipswich East (SFRS Internal)
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at Suffolk Jobs Direct will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join Suffolk Jobs Direct specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at Suffolk Jobs Direct
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with Suffolk Jobs Direct. It shows you’re proactive about your professional development!
