At a Glance
- Tasks: Manage HR admin operations and support colleagues across the organisation.
- Company: Ipswich Borough Council, a supportive and dynamic workplace.
- Benefits: Competitive salary, generous holiday, flexible working, and professional development opportunities.
- Other info: Hybrid working options and a great work-life balance.
- Why this job: Join a proactive team and make a real impact in HR administration.
- Qualifications: NVQ Level 3 in Business Administration or equivalent experience required.
The predicted salary is between 33143 - 35412 £ per year.
Ipswich Borough Council is looking for a highly organised and proactive HR Administration Officer to play a key role in ensuring our day-to-day HR Administrative operations run effectively, accurately and in line with relevant legislation, policies and procedures. This is a central role within the HR team, supporting colleagues across the organisation and helping to deliver a high-quality HR service.
Key Responsibilities:
- Co-ordinate and manage the HR Administration team to deliver a customer focused and high-quality HR service.
- Act as the main point of contact for HR administrative queries, providing clear and confident advice and guidance and manage the HR Helpdesk.
- Maintain and update HR systems and employee records, ensuring accuracy and compliance.
- Support the administrative elements of the wider HR function including identifying and implementing process improvements.
- Use initiative to manage workload, make informed decisions and escalate issues when appropriate.
About You
You should have a proactive and professional approach to your work and be confident taking ownership of tasks. You will be comfortable working independently, while also knowing when to seek advice and collaborate with others.
We are looking for someone who has:
- NVQ Level 3 in Business Administration (or above) and/or equivalent experience working in a busy administrative environment.
- Excellent organisational skills and exceptional attention to detail.
- Ability to manage and motivate team members.
- Strong communication abilities, both written and verbal.
- The capacity to problem-solve, prioritise and multi-task effectively.
- A proactive mindset and a commitment to delivering high-quality work.
- Proficiency in IT skills using Microsoft Office applications including Teams and Excel.
The HR Administration team provides administrative support to all areas of the Council, including Recruitment, onboarding, preparing contracts of employment, changes to contracts, administering leavers, maintaining relevant parts of the HR information system, contributing to project work. There is a requirement for regular communication with employees at all levels across the various service areas, either in person, via Teams, phone calls or through email.
As well as a good salary, we offer:
- a career grade average pension scheme
- generous holiday and sick pay entitlements
- subsidised parking for work and leisure
- public transport discounts
- free swimming and gym membership
- cycle purchase scheme
- plenty of personal and professional development opportunities
- flexible working
- hybrid working opportunities
- Employee Assistance Programme
- the opportunity to work with great colleagues.
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place. The interview process will comprise of psychometric testing, assessment activity and a competency-based interview and will take place week commencing 29 June 2026.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and/or to close the opportunity to applicants once we receive sufficient applications.
How to apply
Please complete your application by visiting our vacancies website. Please note that CV's will not be accepted.
Closing date: 1pm, 21 June 2026
HR Administration Officer in Ipswich employer: Suffolk Jobs Direct
Ipswich Borough Council is an excellent employer, offering a supportive and collaborative work environment where HR Administration Officers can thrive. With a strong focus on employee development, generous benefits including flexible and hybrid working options, and a commitment to work-life balance, this role provides a meaningful opportunity to contribute to the community while enjoying professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land HR Administration Officer in Ipswich
✨Tip Number 1
Get to know the company! Research Ipswich Borough Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common HR scenarios. Think about how you'd handle administrative challenges or team dynamics. Being ready with examples will help you stand out as a proactive candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the opportunity and following the right channels.
We think you need these skills to ace HR Administration Officer in Ipswich
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what the HR Administration Officer role entails and how your skills align with the requirements. This will help you tailor your application to stand out!
Show Off Your Organisational Skills:As an HR Administration Officer, being organised is key! In your written application, highlight your organisational skills and give examples of how you've managed tasks or projects effectively in the past. We want to see that you can keep things running smoothly!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website:Don’t forget to submit your application through our vacancies website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re following instructions, which is always a good sign!
How to prepare for a job interview at Suffolk Jobs Direct
✨Know Your Stuff
Make sure you’re familiar with the HR policies and procedures relevant to the role. Brush up on your knowledge of employment legislation and best practices in HR administration. This will help you answer questions confidently and show that you’re proactive about staying informed.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained attention to detail, as these are key skills for the HR Administration Officer role.
✨Practice Your Communication
Since this role involves regular communication with various stakeholders, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with a friend or family member to refine your verbal communication skills.
✨Be Ready to Problem-Solve
Think of scenarios where you had to resolve issues or improve processes in your previous roles. Be prepared to discuss these during the interview, as demonstrating your problem-solving abilities will show that you can handle the challenges of the HR Administration Officer position.
