At a Glance
- Tasks: Enforce parking regulations and ensure a safer, more accessible town.
- Company: Ipswich Borough Council with a dynamic Parking Services Team.
- Benefits: Competitive salary, generous holiday, pension scheme, and professional development opportunities.
- Other info: Flexible working options and great colleagues await you!
- Why this job: Make a real impact on your community while enjoying an active outdoor role.
- Qualifications: Confident communicators with strong customer service skills.
The predicted salary is between 30518 - 32961 £ per year.
Ipswich Borough Council have an exciting opportunity to join our fast-paced and expanding Parking Services Team. We are currently recruiting 2 Civil Enforcement Officers who will play a key role in supporting a safer, more accessible town by ensuring parking regulations are upheld. Your work will directly contribute to reducing congestion and creating a welcoming environment for residents, businesses, and visitors.
The role – what you’ll be doing
As a Civil Enforcement Officer, your primary responsibility will be to enforce parking regulations through the fair and consistent issuing of Penalty Charge Notices (PCNs). You will work across a range of locations including:
- restricted parking areas
- council car parks
- on street pay and display bays
- resident parking zones
The role will also involve vehicle immobilisation and removal when necessary. This is an active, outdoor role where you will patrol on foot and by using a company vehicle. You’ll work in all weather conditions across a variety of environments, and the role includes elements of manual handling and physical activity. You’ll follow a 3-week shift rota, covering operational hours which include evenings and weekends.
About you
We’re looking for confident, resilient individuals who can communicate effectively with the public in a professional and respectful manner. You will:
- be assertive but approachable
- remain calm under pressure and handle challenging situations professionally
- demonstrate strong customer service skills
- be comfortable working independently and as part of a team.
A standard DBS check is required for this position.
We will offer you
As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
To find out more
For more information about this role please email: Justin Wedderburn – Justin.wedderburn@ipswich.gov.uk, Kimberley Suttle – Kimberley.suttle@ipswich.gov.uk, Andrew Barker – Andrew.barker@ipswich.gov.uk or call 01473 432840 (Option 1).
Please download the Job Description and Person Specification (pdf) to find out more about this role.
How to apply
To apply, please visit our website. Closing date: 11.55 pm, 1 July 2026. Interview date: scheduled for the week commencing 13 July 2026. The selection process will be an in-person interview. Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and/or to close the opportunity to applicants once we receive sufficient applications. Please note CVs are not accepted.
Civil Enforcement Officers in Ipswich employer: Suffolk Jobs Direct
Ipswich Borough Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Civil Enforcement Officer, you will enjoy a competitive salary alongside generous benefits such as a career-grade pension scheme, flexible working options, and opportunities for personal development, all while contributing to a safer and more accessible Ipswich for its residents and visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Civil Enforcement Officers in Ipswich
✨Dive into Local Government Events
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Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
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We think you need these skills to ace Civil Enforcement Officers in Ipswich
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Suffolk Jobs Direct and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Suffolk Jobs Direct
✨Get to Know Public Sector Values
Before your interview with Suffolk Jobs Direct, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Suffolk Jobs Direct.
