Caseworker in Ipswich

Caseworker in Ipswich

Ipswich Full-Time No working from home possible
Suffolk Jobs Direct
Description
  • Suffolk County Council
  • Address: Endeavour House, Ipswich, Suffolk IP1 2BX, hybrid working
  • Salary:£34,434 per annum(pro rata for part time)
  • Hours:37 hours per week, flexible working options available
  • Contract:Permanent

As a modern, flexible and effective organisation, at Suffolk County Council we’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. That’s why, when you join us as a Caseworker, you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.

Reimagine the possibilities.

Your role and responsibilities

Are you ready to put your expertise to work in a role that truly matters? Join our Legal Team where every day brings fresh challenges and the opportunity to make a meaningful impact.

As a Caseworker, you will be at the forefront of diverse legal matters, from representing the council in all matters relating to commercial contracts, property, planning and highways. Your keen research abilities and exceptional drafting skills won't just be appreciated; they will be essential as you become the crucial bridge between professionals and stakeholders.

This isn't just about expertise; it's about communication mastery. You'll transform complex legal concepts into clear guidance, whether in writing or in person. You will thrive in an environment where multiple cases demand your attention and precise prioritisation skills.

Your expertise will extend to vital matters involving commercial matter, guiding the council through complex issues. You will represent the council in proceedings while ensuring our policies remain legally sound and up to date.

As a Caseworker within the Commercial Team, you will be acting on behalf of the council on a wide range of matters, including processing road traffic orders, highways agreements, planning agreements and property cases and any advice connected with these areas of law for the Commercial Team and administrative/public law.

By joining our team, you will deliver high-quality legal services while continuously developing your expertise in a supportive professional environment that values growth and excellence.

You will need

  • a degree, preferably in Law, and/or experience in a legal setting
  • the ability to support a number of cases, with competing priorities and deadlines
  • technical knowledge of law.

You can view a full list of requirements in the Job and Person Profile (JPP), which you can find in the ‘How to apply’ section towards the bottom of this advert.

If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

We are an exciting and innovative legal team whose vision is always to provide high-quality legal services to the council and beyond. We provide a flexible and dynamic service, which is capable of responding quickly to new initiatives and changing priorities. You will be working in the area of Property, Planning, Highways and Contracts.

Empowering Everyone

We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Mickaela Green for a casual conversation. You can reach Mickaela by calling 01473 263821 or emailing: mickaela.green@suffolk.gov.uk

How to apply

Step 1 - Read the Job and Person Profile (JPP) (docx).

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.

1. The work undertaken by a caseworker involves contentious and non-contentious work, please describe how you will manage and adapt to this?

2. Can you tell us about a time when you worked in an effective team, what was your role and what made it work well?

3. How do you go about building relationships with clients and providing great customer service?

Step 4 - Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application, please see our How to Apply page.

Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AI to understand what’s acceptable.

Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at: recruitment@suffolk.gov.uk or 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages.

Closing date: 11.30 pm, 9 July 2026.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

Suffolk Jobs Direct

Contact Details:

Suffolk Jobs Direct Recruitment Team