Business and Finance Administrator (Redeployment - 23427) in Ipswich

Suffolk County Council Address: Endeavour House, Ipswich, Suffolk, IP1 2BX - Hybrid

Salary: £25,185 per annum (pro rata for part time)

Hours: 37 hours per week, flexible working options available

Contract: Permanent

We’re passionate about improving the future for our customers, our communities and the environment. If you share that commitment, join us as a Business and Finance Administrator and play a vital role in making a real and meaningful difference. Your ideas, innovation and drive will support the continued development of our services, helping to deliver positive outcomes and a lasting legacy for adults living in Suffolk.

Your role and responsibilities

In this role, you will support the accurate and timely processing of payments to the care market, playing a key part in ensuring high standards of financial governance and value for money. You will regularly use Excel at an intermediate level and will need strong IT skills to manage data, record information accurately and support auditing processes.

You will work flexibly as part of a collaborative team, using your strong interpersonal skills to deliver a positive and professional customer service experience. Full training and ongoing support will be provided to help you succeed in the role.

Your responsibilities include:

• Ensuring accurate and timely payment to care providers.
• Accurately setting up and maintaining provider care contracts within the case management system.
• Developing expertise in the use of case management systems.

You will need:

• Proven IT skills, including the use of Excel at an intermediate level.
• Experience working in an environment involving payments and auditing processes.
• Strong problem‑solving skills and excellent attention to detail.

The team manages all non‑residential payments to care providers across the county. The team ensures contracts are issued accurately and in a timely manner, supports value for money and helps identify opportunities to manage demand effectively.

You’ll be joining a supportive, inclusive and reflective team that values continuous improvement and positive outcomes for customers. This is a varied, fast‑paced and interesting role where you’ll work alongside friendly and encouraging colleagues, with access to ongoing training and opportunities to build your knowledge and experience.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation.

For more information

Please contact Aaron Booker-Wootton for a casual conversation. You can reach them by calling 01473 264298 or emailing Aaron.Booker-Wootton@suffolk.gov.uk

How to apply

• Step 1 - Read the Job and Person Profile (Word).
• Step 2 - Click ‘Apply Now’ to start your online application.
• Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (Word).

Questions:

• What attracted you to this role, and how do your skills and experience align with the responsibilities?
• Tell us about a time when you worked as part of a team. What was your role, and what did you learn from the experience?
• Reflect on one of our WE ASPIRE values and provide an example of how you have demonstrated this in a previous role or through a personal experience. What impact did this have?

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application, please see our How to Apply page. We value authentic applications that showcase your genuine skills and experiences, so we encourage you to present your own work and ideas throughout the process.

If you need any reasonable adjustments to help you to apply, please contact our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412.

Closing date: 11.30pm, 21 May 2026.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.