At a Glance
- Tasks: Support the Revenues Team with administrative tasks and maintain Direct Debit payments.
- Company: Ipswich Borough Council, a supportive and community-focused organisation.
- Benefits: Competitive salary, generous leave, flexible working, and professional development opportunities.
- Other info: Hybrid working options and a chance to grow your career in a supportive environment.
- Why this job: Join a dynamic team and make a difference in local government services.
- Qualifications: GCSE Maths and English, strong communication skills, and experience with software systems.
The predicted salary is between 28142 - 29540 £ per year.
Ipswich Borough Council is looking for an Assistant Revenues and Inspection Officer. An exciting opportunity has become available to join our successful Revenues Team as a full-time Assistant Revenues and Inspection Officer.
The Revenues Team is responsible for administering Council Tax, Non-Domestic Rates, and Housing Benefit Overpayments across our three partner Local Authorities.
The role is based at Grafton House, Russell Road, Ipswich, with opportunities for hybrid working. You will play a key role in supporting the Revenues Team. Your responsibilities will include:
- maintaining Direct Debit payments
- tracing non-payers
- processing and reviewing system-generated reports
- providing general administrative and operational support to the Revenues Team.
We are looking for someone who has:
- GCSE Mathematics and English, or equivalent qualifications
- experience using email, word processing, and spreadsheet software
- the ability to organise, prioritise, analyse information, and work independently
- strong communication skills and a customer-focused approach
- a flexible, positive, and proactive attitude
- experience using revenues and benefits software systems is desirable.
This is a full-time position working 37 hours per week, Monday to Friday.
In addition to a competitive salary, we offer an excellent benefits package including:
- career average pension scheme
- generous annual leave and sick pay entitlements
- subsidised parking
- public transport discounts
- free swimming
- cycle purchase scheme
- flexible and hybrid working opportunities
- employee assistance programme
- personal and professional development opportunities
- the chance to work alongside supportive and experienced colleagues.
For more information about this role please contact Skye Banks on 01473 432934 / Skye.Banks@ipswich.gov.uk or Kieran Kingston-Miles on 01473 432690 / Kieran.Kingston-Miles@ipswich.gov.uk.
Please download the Job Description and Person Specification (pdf) to find out more about this role.
To apply, please visit our website where you can complete the online application form for this vacancy. Please note CVs are not accepted. If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Closing date: 1 pm, 17 June 2026. Interview date: week commencing 6 July 2026, the selection process will be interviews in person. Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and/or to close the opportunity to applicants once we receive sufficient applications.
Assistant Revenues and Inspection Officer in Ipswich employer: Suffolk Jobs Direct
Ipswich Borough Council is an excellent employer, offering a supportive work environment where employees can thrive and develop their skills. With a competitive salary and a comprehensive benefits package that includes generous annual leave, flexible working options, and opportunities for personal and professional growth, the Council fosters a culture of collaboration and community service in the heart of Ipswich.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Revenues and Inspection Officer in Ipswich
✨Tip Number 1
Get to know the Revenues Team! Research Ipswich Borough Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed tasks or projects. Being able to demonstrate your ability to prioritise and analyse information will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions or need assistance, reach out to Skye or Kieran – they’re there to help you through the process!
We think you need these skills to ace Assistant Revenues and Inspection Officer in Ipswich
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read the job description thoroughly. It’ll give you a clear idea of what Ipswich Borough Council is looking for in an Assistant Revenues and Inspection Officer, so you can tailor your application accordingly.
Show Off Your Skills:Highlight your experience with email, word processing, and spreadsheet software in your application. We want to see how your skills match up with the requirements, so don’t hold back on showcasing your abilities!
Be Clear and Concise:When filling out the online application form, keep your answers clear and to the point. Use bullet points if necessary to make it easy for the hiring team to see your qualifications and experience at a glance.
Apply Through Our Website:Remember, we only accept applications through our website, so make sure you complete the online application form there. It’s straightforward and ensures your application gets to the right place!
How to prepare for a job interview at Suffolk Jobs Direct
✨Know Your Numbers
Since the role involves handling Council Tax and Non-Domestic Rates, brush up on your maths skills. Be prepared to discuss how you would manage Direct Debit payments and trace non-payers. Showing confidence in numerical tasks will impress the interviewers.
✨Familiarise Yourself with Software
The job mentions experience with revenues and benefits software systems as desirable. If you have any experience with similar software, be ready to talk about it. If not, do a bit of research on common systems used in local councils to show your initiative.
✨Demonstrate Your Communication Skills
Strong communication is key for this role. Think of examples where you've effectively communicated with customers or colleagues. Practise explaining complex information clearly, as this will showcase your customer-focused approach.
✨Show Your Organisational Skills
The ability to organise and prioritise tasks is crucial. Prepare to discuss how you manage your workload, especially when dealing with multiple responsibilities. Use specific examples from past experiences to illustrate your proactive attitude and flexibility.
